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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , San Diego

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is a reputable organization seeking a proactive and personable Customer Service Representative to join their team. This role is ideal for an individual who excels at communicating with customers, resolving issues efficiently, and delivering outstanding service in a fast-paced environment.

Job Responsibility:

  • Provide prompt and courteous customer support via phone, email, and chat
  • Address customer inquiries, resolve complaints, and ensure positive experiences
  • Maintain accurate records of interactions, transactions, and feedback
  • Collaborate with team members and other departments to solve customer concerns
  • Assist with order processing, returns, and account management
  • Stay informed about products, services, and company policies
  • Uphold confidentiality and professionalism in all customer interactions

Requirements:

  • 1+ year of customer service experience in a high-volume setting
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities and attention to detail
  • Proficiency in MS Office and CRM tools preferred
  • Friendly, patient, and team-oriented attitude
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan
  • free online training

Additional Information:

Job Posted:
April 10, 2026

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