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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Dayton

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

Our client is seeking a detail-oriented Customer Service Representative for a 3-month contract assignment. This role will support day-to-day customer interactions, resolve inquiries, and help ensure a positive customer experience in a fast-paced environment.

Job Responsibility:

  • Respond to customer inquiries via phone, email, and chat
  • Resolve customer issues related to orders, accounts, billing, or service requests
  • Document interactions accurately in the company system
  • Escalate complex issues to the appropriate department as needed
  • Process orders, updates, returns, or account changes
  • Maintain a high level of professionalism and customer care
  • Meet response time, quality, and service goals
  • Assist with administrative or departmental support tasks as needed

Requirements:

  • 1+ years of customer service experience preferred
  • Strong verbal and written communication skills
  • Proficiency with Microsoft Office and customer service systems
  • Ability to multitask and work efficiently in a fast-paced setting
  • Strong problem-solving skills and attention to detail
  • High school diploma or equivalent required
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
May 05, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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