Customer Service Representative

Are you a bilingual (Dutch and English) problem-solver with a passion for logistics? We are looking for a resilient customer service representative to join an international team. In this front-office role, you are the vital link between operations and cliënts. You won't just process orders: you will dive deep into inquiries, resolve complex issues and suggest structural improvements to management. As a customer service representative, you will be the reliable heart of our customer service, handling everything from daily questions to complex puzzles for global cliënts. You are a proactive and disciplined professional who thrives in a multicultural environment and stays calm under pressure to reach every goal. The company operates as a major logistics hub that provides advanced supply chain solutions, specifically focusing on the global distribution of telecom products like cables and internet routers. The facility manages the end-to-end warehouse process, including the efficient picking, packing, and shipping of technical components for international market leaders. This is a company that really feels like a community. The team is friendly, open, and always ready to help new colleagues. You will work in a positive environment where everyone is welcome and your ideas actually matter.