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We are seeking detail-oriented and compassionate Customer Service Representatives in Lewiston, ME 04240 to join our team in fast-paced service environments. In this role, you will be the first point of contact for customers and visitors, helping ensure a smooth, positive experience from arrival through resolution. Ideal candidates bring strong customer service skills, attention to detail, and the ability to thrive in high-volume, high-pressure settings.
Job Responsibility
Greet and assist customers, clients, and visitors in a courteous and professional manner
Collect and verify customer information accurately
Handle check-ins, service intake, scheduling, and general front-desk support duties
Explain forms, policies, and procedures clearly to customers
Maintain accurate data entry in electronic systems
Coordinate with internal teams to ensure efficient service flow and issue resolution
Protect customer confidentiality and handle sensitive information appropriately
Adapt to fast-paced environments with changing priorities and needs
Provide exceptional customer service, especially in high-stress situations
Requirements
Open to any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems
What we offer
Medical, vision, dental, and life and disability insurance