Customer Service Representative

• Operate all equipment
• Stock ingredients from delivery area to storage, work area, walk-in cooler
• Prepare product
• Receive and process telephone orders
• Take inventory and complete associated paperwork
• Clean equipment and facility approximately daily
• For driver or store management positions: Deliver product by car and then to door of customer
• Deliver flyers and door hangers

• Ability to comprehend and give correct written instructions
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person
• Ability to add, subtract, multiply, and divide accurately and quickly
• Must be able to make correct monetary change
• Verbal, writing, and telephone skills to take and process orders
• Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed
• Ability to enter orders using a computer keyboard or touch screen
• Ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions
• For driver or store management positions: Requires valid drivers license with safe driving record meeting company standards
• Access to insured vehicle which can be used for delivery
• Navigational skills to read a map, locate addresses within designated delivery area
• Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product

Orientation and training provided on the job