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A retail business in Honolulu is hiring an experienced Customer Service Representative to assist customers, manage inquiries, and support daily service operations. The ideal candidate will have strong communication skills, previous customer service experience, and the ability to answer phones in a professional and courteous manner. Preference will be given to Hawaii residents due to onsite work and interview requirements. If interested in this role, please call Kenji Nakano at 808.452.0265.
Job Responsibility
Answer incoming phone calls and assist customers with questions
Respond to service inquiries and provide accurate information
Resolve customer concerns professionally and efficiently
Maintain records of customer interactions and service requests
Support front office or service desk operations as needed
Assist with general administrative and clerical tasks
Requirements
Previous customer service experience required
Ability to answer phones professionally and courteously
Strong communication and problem-solving skills
Basic computer and data entry proficiency
Must be able to work onsite in Honolulu
Preference given to Hawaii residents due to onsite work and interview requirement