Customer Service Representative

• Serve as a friendly first point of contact for customers via phone, email, and in person
• Answer questions, provide product or service information, and resolve issues with a positive attitude
• Enter and update customer information accurately in internal systems
• Collaborate with internal teams to ensure customer needs are met
• Follow established processes while staying flexible in a creative environment
• Take direction well and apply feedback to continuously improve

• A friendly, professional demeanor with strong communication skills
• Willingness to learn and adapt in a creative, team-oriented setting
• Ability to take direction and follow instructions consistently
• Strong attention to detail and organizational skills
• Basic computer proficiency (email, data entry, internal systems)

Prior customer service experience is helpful, but not required

• medical, vision, dental, and life and disability insurance
• company 401(k) plan
• free online training