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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Cincinnati

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking an attentive and reliable Customer Service Representative to support an upcoming conference in Cincinnati, Ohio. This contract position requires full availability for scheduled shifts during the event. The role involves assisting with various tasks to ensure a smooth and efficient experience for all attendees.

Job Responsibility:

  • Provide exceptional customer service by assisting attendees at the registration desk
  • Manage guest inquiries and direct them to appropriate areas or resources
  • Support the silent auction process, including setup, monitoring, and closing activities
  • Act as a runner to deliver materials or handle urgent requests across the venue
  • Ensure accurate order entry and maintain organized records during the event
  • Assist guests by addressing any concerns or special needs promptly and with attention to detail
  • Work collaboratively with the event team to maintain smooth operations
  • Uphold a welcoming and detail-oriented demeanor throughout the conference
  • Help with event breakdown and cleanup tasks as needed
  • Adhere to the assigned schedule, including extended hours for specific roles

Requirements:

  • Proven experience in customer service or event support roles
  • Strong communication and interpersonal skills to engage effectively with attendees
  • Ability to handle multiple tasks and remain organized in a fast-paced environment
  • Flexibility to work extended hours, including late evenings if required
  • Dependable and punctual, with a commitment to fulfilling the agreed schedule
  • Comfortable with physical tasks such as walking or standing for long periods
  • Basic proficiency in order entry or similar administrative tasks
  • Positive attitude and a proactive approach to problem-solving
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
March 20, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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