Customer Service Representative Job at Robert Half (Raleigh)

New

Customer Service Representative

Our client is in need of a Customer Service Representative to join their team in...

Location

United States , Selma

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing position
Ability to manage order entry tasks and maintain accurate customer account records
Experience handling inbound calls and conducting outbound follow-up with customers
Strong communication skills with the ability to work effectively across multiple departments
Comfort managing a fast-paced workload while supporting a large volume of customer requests
Strong attention to detail and ability to respond to changing customer needs quickly
Proficiency in maintaining strong customer relationships and resolving service-related issues
2+ years of previous Customer Service experience with preference in the Semiconductor Industry
Flexibility to work in more than one-time zone globally is required
Experience with SAP and QuickBooks is highly desirable

Job Responsibility

Build and maintain positive relationships with customers while delivering attentive support to both internal and external partners
Handle a high volume of customer accounts, inquiries, and service requests with accuracy and prompt follow-through
Enter and update orders, requested dates, and related account information in a timely manner
Partner with sales and office teams to ensure customer requests are addressed efficiently and completely
Collaborate with purchasing, production, warehouse, and quality teams to resolve issues and provide clear updates to customers
Respond to inbound customer communications and make outbound follow-up calls as needed to address questions or concerns
Prepare and share recurring account and activity reports to support the sales team
Demonstrate urgency, professionalism, and strong problem-solving skills when managing customer concerns and service challenges

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

New

Customer Service Representative

The Customer Service Representative is responsible for cultivating customer rel...

Location

United States , Shakopee

Salary:

53000.00 - 62000.00 USD / Year

CommScope

Expiration Date

Until further notice

Requirements

Three or more years of customers service or sales support experience
Experience in Microsoft Programs (outlook, Excel, word, etc.)
High level of multiple tasking and organizational skills

Job Responsibility

Follow developed procedures pertinent to the effective and efficient operations of Customer Service and develops new procedures as necessary
Monitor programs and procedures to ensure on-time delivery to meet customer expectations, while maintaining in-depth knowledge of the Company’s systems and processes and participating in the development of same
Facilitate order management from order receipt through invoicing to the customer utilizing a thorough understanding of supply chain capabilities and status
Act as a resource in resolving customer issues by utilizing excellent company process knowledge and strong skills in negotiating and selling
Assist in resolving customer disputes by preparing or assembling supporting documentation
Develop knowledge of Cable Exchange and relevant CommScope products and their functionality and utilize such knowledge to service internal and external customers, business partners, and sales organizations
Provide customers with product literature and documentation when necessary or appropriate
Report and manage daily sales/production reports and metrics
Perform various functions involving order management such as handling inbound/outbound calls to and from customers, business partners, and sales organizations regarding order entry, order confirmations, order acknowledgments, order change notifications, and website inquiries, among other incidental tasks and duties
Provide support and backup assistance to peers

What we offer

medical, dental, and vision plans
life and accidental death insurance
401(k) plan
participation in the Company’s Incentive Plan
eleven paid holidays in a full calendar year
two weeks of paid vacation (prorated based on start date)
other leave options

Fulltime

New

Customer Service Representative

This is a great opportunity for someone who enjoys customer interaction, working...

Location

United States , Miami

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Must be Fluent in English and Spanish
Sales Support Experience: Supported sales teams with order processing, customer communication, and account management activities
Customer Service: Experience handling customer inquiries, resolving issues, and maintaining strong client relationships via phone and email
Order Management: Skilled in entering, reviewing, and tracking orders while ensuring accuracy and timely follow-up
CRM & Data Management: Experience maintaining customer records and working within CRM systems, including Salesforce. SAP experience is a plus
Administrative Support: Assisted with reporting, documentation, scheduling, and day-to-day operational support
Cross-Functional Collaboration: Worked closely with sales, operations, and customer service teams to ensure smooth execution and customer satisfaction
Attention to Detail: Strong accuracy in data entry, recordkeeping, and processing customer information
Strong Communication Skills: Professional written and verbal communication with both customers and internal teams

Job Responsibility

Maintaining and updating customer pricing information in SAP
Processing customer orders received by phone and email in a timely and accurate manner
Entering sales orders, verifying pricing and quantities, and sending order confirmations
Monitoring open orders and helping ensure deliveries stay on schedule
Assisting the sales team with customer inquiries, account support, and order-related questions
Working closely with warehouse and logistics teams to coordinate accurate and on-time shipments
Managing customer records, product availability information, and pricing updates
Preparing sales reports and assisting with general reporting needs
Communicating directly with customers regarding orders, product information, and any concerns that arise
Supporting marketing initiatives, promotions, and customer outreach efforts

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support day-to-day custo...

Location

United States , Sarasota

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a customer service or call center environment is required
Background supporting dispatch operations or coordinating service communication is preferred
Working knowledge of Microsoft Office and comfort using computer-based systems in a fast-paced setting
Ability to learn new software applications quickly and apply them accurately in daily work
Strong verbal communication skills with the ability to manage multiple tasks and priorities at once
Effective problem-solving skills and sound judgment when responding to customer questions or concerns
Dependable work habits, punctuality, and the ability to perform independently with minimal supervision
Detail-oriented attitude with a strong commitment to customer satisfaction

Job Responsibility

Handle a consistent flow of inbound customer calls each day, responding promptly and professionally to service-related questions and concerns
Direct callers to the appropriate team members and work closely with dispatch personnel to support timely communication and service coordination
Provide courteous assistance to customers while maintaining a positive experience across every interaction
Record, verify, and update customer and service information accurately within company systems and operational tools
Use Microsoft Office and related business applications to manage daily administrative and customer support tasks
Address customer issues efficiently by gathering details, identifying solutions, and following through to resolution
Support dispatch-related activities by relaying updates and helping ensure clear communication between departments
Maintain well-organized digital records and documentation to support ongoing service and reporting needs

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for an experienced Customer Service Representative to support an ...

Location

United States , Linthicum

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Demonstrated experience in customer service, call center support, or other client-facing roles
Strong verbal communication skills and the ability to interact comfortably with a wide range of people
Detail-oriented, dependable, and punctual approach to assigned work
Friendly and approachable demeanor with confidence in a fast-moving event setting
Ability to manage both inbound and outbound attendee interactions as needed
Willingness to complete a required one-hour paid training session before the event
Ability to follow business casual dress expectations for onsite representation

Job Responsibility

Welcome employees at the event table and encourage participation by guiding them through profile or account registration
Communicate key program information clearly and confidently using approved event messaging
Provide a positive, detail-oriented presence while answering general questions and engaging attendees throughout the event
Hand out promotional materials and event giveaways to support awareness and participation
Refer employees with detailed or specialized questions to the appropriate support channels or designated resources
Assist with preparing the event area before launch and help with breakdown and cleanup once activities conclude
Remain on your feet for extended periods while actively supporting a busy onsite environment

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Customer Service Representative

We are looking for a bilingual Customer Service Representative fluent in English...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both English and Spanish, with the ability to communicate clearly and professionally with customers
Prior experience in customer service, call center support, or another high-volume client-facing environment
Confidence handling inbound calls and conducting outbound follow-up when needed
Strong data entry skills with careful attention to detail and accuracy
Ability to manage email correspondence and written customer communication effectively
Working knowledge of Microsoft Word and Microsoft Excel
Comfortable multitasking, staying organized, and maintaining composure in a fast-paced setting

Job Responsibility

Respond to incoming customer calls and emails with timely, courteous, and accurate service in both English and Spanish
Guide customers through questions related to services, account details, and general insurance support while ensuring each interaction is handled with care and accuracy
Place outbound calls as needed to follow up on open issues, confirm information, or coordinate next steps with customers
Enter and maintain customer data, service notes, and order-related information with a strong focus on accuracy and completeness
Schedule appointments and assist with service coordination to help customers receive prompt support
Process order entry and related updates while keeping internal records organized and current
Use Microsoft Word and Excel to prepare, track, and manage customer information and daily service activity
Support operational updates and process-related changes, including adjustments tied to internal systems, as directed by leadership

What we offer

medical, vision, dental, and life and disability insurance
enrollment in company 401(k) plan
free online training

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States of America , Muscle Shoals

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

High school diploma or GED
zero (0) to three (3) years of related experience or an equivalent combination
reliability, organization, and attention to detail
strong communication skills including written, verbal, and listening
ability to multi-task and time management skills
moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Options for healthcare coverage
401(k)
tuition
reimbursement
vacation, sick, and holiday pay

Fulltime

New

Customer Service Representative

SUMMARY: Under general supervision, the Customer Service Representative II ensur...

Location

United States , Fort Wayne, Indiana

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and three to five years of related experience or an equivalent combination

Job Responsibility

Ensures customer expectations are accurately determined and fully met
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries gross profit through negotiating the sale price and purchase price
Adjusts non-contract customer pricing
Builds customer relationships to drive repeat business
Orders items to ensure appropriate inventory levels
Expedites backorders
May pull inventory and prepare order for shipment
Sources products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method

What we offer

Healthcare coverage
401(k)
Tuition reimbursement
Vacation
Sick pay
Holiday pay

Fulltime

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