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Alliance Automotive UK LV Ltd · Customer Service

Customer Service Representative

Australia, Rowville · Job Posted February 24, 2026

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Job Description

Inbound phone-based customer service/admin. Support internal & external customers with general enquiries + business ops. Rowville Mon-Fri. Responding to enquiries from our own team members, and some from the public. Versatility and flexibility are required, as you move from phone-based support, to completing some operational administrative tasks too. Incoming enquiries can relate to all aspects of retail, trade, systems, promotions, and more. This is a fun, fast paced role, where you get to build rock solid relationships with stakeholders, as well as getting involved in a variety of process administration and continuous improvement initiatives.

Job Responsibility

Inbound phone based enquiries
Email based enquiries
General administration support
Customer service
Problem solving
Complaints resolution

Requirements

Exceptional customer focus
Strong computer skills
Ability to navigate between screens & systems quickly
Solutions focus
A positive attitude and a true team spirit
Availability - Monday to Friday

What we offer

Attractive product discounts across all GPC Asia Pacific businesses
An inclusive team environment
The opportunity to join a progressive global company
Ongoing training and career development
Discounts internally and with external partners including health providers
Parental leave top-up allowance
Paid volunteer leave

Alliance Automotive UK LV Ltd - All Job Offers

Rowville

Customer Service Representative

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