Customer Service Representative Job at Robert Half (Hickory)

New

Customer Service Representative

Location

United States , San Leandro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency with Microsoft Outlook, Word, and Excel is required
Previous experience in an administrative support or customer service role is preferred
Strong organizational skills with the ability to manage multiple tasks efficiently
High level of accuracy and attention to detail in data entry and document handling
Ability to adapt quickly in a fast-paced environment with shifting priorities
Strong communication skills and a helpful, team-oriented approach

Job Responsibility

Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records
Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel
Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency
Enter and maintain accurate information in department files, trackers, and other internal documentation
Coordinate communications with internal contacts and external parties as needed to keep requests moving forward
Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

Our client in the Canton, Connecticut is seeking a Customer Service Representati...

Location

United States , Collinsville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service experience
Strong verbal and written communication skills
Proficiency with Microsoft Office and customer service/order entry systems
Excellent problem-solving and organizational skills
Ability to work independently and collaboratively within a team
High school diploma or equivalent

Job Responsibility

Provide prompt, professional support to customers via phone, email, and other communication channels
Respond to inquiries related to orders, products, account information, and service issues
Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
Enter and update customer information accurately in internal systems
Process orders, track shipments, and coordinate with internal departments as needed
Maintain detailed records of customer interactions and follow-up activities
Support general administrative and customer service functions as assigned

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support daily front-offi...

Location

United States , Seattle

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
At least six months of experience in customer service, a medical office, or a similar service-focused environment
an associate degree may be considered in place of experience
Demonstrated ability to communicate clearly and effectively with patients, physicians, managers, and clinic staff
Strong organizational skills with the ability to manage multiple tasks accurately in a fast-paced setting
Self-directed work style with the ability to perform effectively with limited supervision
Positive, detail-oriented demeanor and a consistent commitment to high-quality customer service
Careful attention to detail and reliable follow-through on daily responsibilities
Familiarity with medical terminology is preferred

Job Responsibility

Respond to inbound patient calls promptly, provide helpful information, and direct inquiries to the appropriate team members when needed
Arrange and update appointments, maintain organized daily schedules, and help ensure efficient patient flow throughout the clinic
Welcome patients upon arrival, assist with intake steps, and prepare them for their visit in a courteous and detail-oriented manner
Enter and update service-related information accurately, including order entry and other routine administrative records
Collect and process payments or other revenue-related transactions in accordance with clinic procedures
Share routine follow-up information, including test-related communications, while maintaining confidentiality and consistency
Address patient questions and concerns with empathy, escalating more complex matters appropriately to support a positive experience
Collaborate with clinic staff to keep communication moving efficiently and to support safe, well-coordinated daily operations

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

Fulltime

New

Customer Service Representative

Location

United States , Brentwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service or a call center setting
Ability to manage inbound calls efficiently while maintaining a positive customer experience
Experience with order entry and accurate data input
Strong verbal communication and active listening skills
Comfortable handling both inbound and outbound customer interactions
Ability to stay organized and attentive in a fast-paced environment
Basic computer proficiency and confidence navigating customer service systems

Job Responsibility

Respond to incoming customer calls promptly and provide helpful, solution-focused support
Assist customers with questions related to products, services, orders, and general account matters
Enter customer orders and service details carefully to maintain accurate records
Handle a steady flow of inbound and outbound phone interactions in a thorough manner
Address customer concerns by clarifying issues, identifying next steps, and following established service procedures
Document call activity, updates, and outcomes to ensure clear communication and recordkeeping
Escalate complex situations to the appropriate team when additional support is needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support day-to-day custo...

Location

United States , Venice

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a customer service or call center role is required
Background in dispatching or supporting dispatch coordination is preferred
Working knowledge of Microsoft Office and comfort using computer-based systems is required
Ability to learn new software tools quickly and apply them effectively in daily work
Strong verbal communication skills with the ability to manage multiple priorities at once
Demonstrated problem-solving ability and sound judgment when handling customer concerns
Dependable attendance, punctuality, and the ability to work independently are essential
Detail-oriented approach with a consistent focus on customer care and service quality

Job Responsibility

Manage a busy inbound call queue, handling a large volume of customer calls each day with professionalism and efficiency
Direct callers to the correct internal teams and coordinate with dispatch personnel to help address service needs promptly
Respond to customer questions and concerns with a courteous, solutions-oriented approach that supports a positive service experience
Assist with communication between customers and dispatch functions to help maintain smooth daily operations
Enter, review, and update customer and service information accurately in company systems and records
Use Microsoft Office and related business applications to complete administrative tasks and support operational workflows
Resolve routine service issues in a timely manner while escalating more complex matters when appropriate
Maintain clear, organized documentation to support follow-up, reporting, and service continuity

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

New

Customer Service Representative

Robert Half is seeking a friendly, detail-oriented Customer Service Representati...

Location

United States , Allentown

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
associate or bachelor’s degree preferred
1+ years of customer service, call center, or administrative support experience preferred
Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution abilities
Proficiency with Microsoft Office and customer relationship management systems
Ability to multitask, prioritize, and manage time effectively
Strong attention to detail and organizational skills

Job Responsibility

Respond to customer inquiries via phone, email, chat, or in person
Resolve customer issues efficiently and professionally
Process orders, returns, exchanges, and account updates
Document customer interactions accurately in CRM or internal systems
Escalate complex concerns to the appropriate department when needed
Provide product, service, and policy information to customers
Follow up on open issues to ensure timely resolution
Maintain a high level of customer satisfaction and professionalism
Support team goals and contribute to process improvements

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are hiring a customer service representative to manage customer queries and c...

Location

United States , Edina

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma, general education degree, or equivalent
Ability to stay calm when customers are stressed or upset
Comfortable using computers
Experience working with customer support

Job Responsibility

Maintaining a positive, empathetic, and professional attitude toward customers at all times
Responding promptly to customer inquiries
Communicating with customers through various channels
Acknowledging and resolving customer complaints
Knowing our products inside and out so that you can answer questions
Processing orders, forms, applications, and requests
Keeping records of customer interactions, transactions, comments, and complaints
Communicating and coordinating with colleagues as necessary
Providing feedback on the efficiency of the customer service process
Managing a team of junior customer service representatives

What we offer

medical, vision, dental, and life and disability insurance
Company 401(k) plan

New

Customer Service Representative

Our client is in need of a Customer Service Representative to join a busy team i...

Location

United States , Seguin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Enjoy supporting customers
Handle administrative tasks accurately
Deliver detail-focused service experience in both English and Spanish

Job Responsibility

Manage incoming customer orders and process related payments with accuracy and timeliness
Create, update, and maintain customer account records, ensuring information remains complete and current
Respond to customer concerns by identifying issues, explaining solutions, coordinating corrections, and confirming resolution
Handle account adjustments and related documentation to support accurate financial records
Gather customer feedback and service trends to help management identify product or service improvement opportunities
Provide day-to-day administrative and back-office support to keep customer service operations organized and efficient
Perform data entry tasks with strong attention to detail, including numeric information and account updates
Assist with additional duties as needed to support team objectives and business operations

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

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