Customer Service Representative Job at Robert Half (Cincinnati)

ROI Customer Service Representative

As an ROI Customer Service Representative, you will play a critical role in main...

Location

United States , San Bernardino

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

MUST BE BILINGUAL
Proficient in customer service, capable of effectively addressing and resolving issues
Experience in answering inbound calls in a timely and detail-oriented manner
Demonstrated skills in using spreadsheets for data organization and analysis
Proficient in Microsoft Office Suites, including Word, Excel, and PowerPoint
Ability to handle printing tasks efficiently and accurately
Experience in handling and maintaining medical records in an organized manner
Responsible for distributing faxes to the correct recipients promptly
Knowledge of R Code for statistical analysis is a plus
Must be comfortable working onsite, adhering to all safety protocols

Job Responsibility

Answering phones
Logging ROI requests
Emailing, faxing, and printing medical records

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan access

Customer Service Representative

The ideal candidate will act as the first point of contact for customers, provid...

Location

United States , Yonkers

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1–2 years of customer service experience in a call center, retail, or client-facing role preferred
Excellent verbal and written communication skills, with the ability to tailor responses to diverse customer needs
Strong critical thinking and problem-solving skills to address varied customer concerns
Proficiency in Microsoft Office Suite and experience using CRM systems such as Salesforce or Zendesk
Ability to handle multiple tasks simultaneously while maintaining attention to detail and accuracy
High school diploma or equivalent required
a bachelor’s degree is a plus

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and detail oriented manner, providing accurate information and solutions
Address and resolve customer concerns or complaints efficiently, ensuring a positive customer experience
Maintain in-depth knowledge of company products, services, and policies to effectively assist customers and provide guidance
Process customer orders, returns, and exchanges while ensuring accuracy and compliance with company procedures
Log and maintain detailed customer records, including inquiries, complaints, and transactions, within the designated CRM system
Gather feedback from customers regarding their experience to identify potential areas for process improvement
Collaborate with internal teams such as sales, technical support, or operations to resolve customer issues and fulfill requests promptly
Conduct follow-up communications with customers to ensure their concerns have been fully addressed and they are satisfied with the outcome

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Fulltime

Customer Service Representative

We're on the hunt for a cheerful and dedicated Customer Service Representative t...

Location

United Kingdom , Chessington

Salary:

30000.00 - 35000.00 GBP / Year

Office Angels

Expiration Date

Until further notice

Requirements

A positive attitude and a customer-centric mindset
Proficiency in Outlook, MS Office, and ideally SAP
Excellent communication skills via phone and email
A willingness to learn and adapt in a dynamic environment

Job Responsibility

Delighting Customers: Respond to purchase orders, inquiries, and concerns with a smile, ensuring every interaction reflects our commitment to excellence
Order Management: Accurately and timely process customer orders, despatches, and returns while conducting scheduled reviews of open orders
Invoicing: Ensure timely invoicing for customers by reviewing outstanding orders to be billed
Repairs & Exchanges: Process customer repairs and exchange item services with efficiency and care
Team Support: Provide cover for the wider customer service team during holidays and absences
Timely Communication: Handle and process all enquiries across various channels, ensuring accurate and prompt responses
Order Processing: Manage orders, despatches, and returns, and keep track of consignment consumable stock items
Demonstration Kits: Administer demonstration kits, processing requests and collaborating with our warehouse team
Service Contracts: Oversee service contract requirements and maintain proactive communication with the team
Collaboration: Work closely with the Customer Success Manager on service improvement initiatives and with Area Sales Managers on customer queries

What we offer

25 days holiday
health insurance
pension
2 annual conferences
parking
flexible working

Fulltime

QSR Customer Service Representative

This role involves delivering excellent guest service, maintaining cleanliness, ...

Location

United States of America , Aiken

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Excellent communication skills
Team player who can work well with others or independently
Acts with integrity
keeps commitments
Contagious positive attitude
Focuses on achieving results while having fun
Frequently bend, twist at waist, kneel, squat, stand, and walk
Occasionally climb and descend ladders
Tolerate extreme cold and hot temperatures and work in and around fryers, ovens, grills, coolers, freezers, sharp objects, and loud noises
Reach, grasp, and manipulate objects with hands for entire shift, including reaching for objects overhead

Job Responsibility

Provides excellent guest service in a fast and friendly manner
Maintains a clean restaurant environment by cleaning and performing general housekeeping duties
Prepares and serves food items in accordance with all Brand, Company, and health department regulations
Ensures product quality, food safety, and operational standards are met
Keeps accurate cash, sales, and inventory control records
Follows all government laws and safety codes
Completes reports on all incidents following our 5-minute rule policy
Lives our Company values: One Team, Do the Right Thing, Takes Ownership, Play to Win.

What we offer

Unlimited tip pooling
Medical, Dental, Vision, Term Life and AD&D plans
Flexible spending and health savings accounts (FT)
Vacation paid time off
Company holidays paid at time and a half
Matching 401(k)
Tuition Reimbursement
Stock Purchase Plan
Employee Discount Program
Discount Meal Benefit

Fulltime

Sr. Customer Service Representative

Robert Half is hiring for a highly skilled Sr. Customer Service Representative t...

Location

United States , Lexington-Fayette

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proven experience in contract negotiation, including pricing and terms
Strong background in client relations with the ability to provide tailored solutions
Familiarity with the hospitality industry and knowledge of regional hotel markets
Excellent decision-making skills to handle complex reservation scenarios
Ability to meet strict deadlines and deliver high-quality service under pressure
Exceptional communication skills for effective client and partner interactions
Proficiency in identifying cost-saving opportunities and market trends
Commitment to attending and actively participating in training and development sessions

Job Responsibility

Manage long-term hotel reservation requests, ensuring client satisfaction and adherence to policies
Evaluate client needs and recommend hotel options that align with their guidelines and requirements
Negotiate rates and terms for extended stays, particularly for requests exceeding 45 nights
Address complex scenarios, such as limited availability or tight turnaround times, while achieving client savings goals
Identify trends and opportunities to optimize client budgets and enhance market consolidation
Build and maintain relationships with hotel partners to secure competitive rates and discounts
Ensure all reservations comply with client preferences, including per diem limits, amenities, and mileage parameters
Resolve any issues related to client or hotel communications, including changes, extensions, or early departures
Collaborate with internal account management teams to support client-specific consolidation initiatives
Attend all required training sessions, meetings, and other events as directed by supervisors

What we offer

Medical, vision, dental, and life and disability insurance
Eligibility to enroll in company 401(k) plan
Free online training
Access to top jobs
Competitive compensation and benefits

Fulltime

Customer Service Representative

Exciting opportunity to be part of a Specialty Mail Order Pharmacy, providing co...

Location

United States , Orlando

Salary:

17.00 - 25.65 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

One year experience in a customer service role handling and resolving a high volume of complex customer needs over the phone
One year work experience with Windows-based applications like Windows, Microsoft Office, internet navigation, and email applications
One year computer keyboarding experience, skills and aptitude.

Job Responsibility

Providing telephone support to patients receiving life-sustaining specialty drug therapy
Coordinating and processing new patient medication orders and reorders, verifying and reverifying benefits
Translating and entering new or refill prescriptions into the pharmacy information system
Communicating and collecting copay amounts and obtaining authorizations
Working with insurance companies, healthcare providers and internal teams to resolve accounts receivable or clinical issues
Processing specialty medications in a timely manner to meet financial and clinical expectations.

What we offer

Affordable medical plan options
401(k) plan including company matching contributions
Employee stock purchase plan
Wellness screenings
Tobacco cessation programs
Weight management programs
Confidential counseling
Financial coaching
Paid time off
Flexible work schedules

Fulltime

Customer Service Representative

Providing a long-term employment opportunity for a Customer Service Representati...

Location

United States , Philadelphia

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficient in answering inbound calls, adept at handling customer queries and complaints
Prior experience in a call center environment, providing high-quality customer service
Ability to manage both inbound and outbound calls, effectively coordinating customer communications
Proficiency in using Microsoft Word for documentation and record-keeping
Experience in order entry, ensuring accuracy and efficiency in data input
Capable of scheduling appointments, managing customer calendars and coordinating meetings

Job Responsibility

Facilitate communication with clients and social security administrators
Handle a high volume of phone calls and email correspondences
Document interactions with clients in detail and maintain high volume documentation
Address and resolve client inquiries, issues, and questions promptly and efficiently
Process paperwork related to customer service operations
Keep clients updated about any changes or updates in their accounts or services
Carry out administrative tasks as and when required
Use Microsoft Word and other software tools for order entry and scheduling appointments
Manage escalated situations timely and communicate effectively
Maintain a customer service-oriented approach while handling all duties

What we offer

Medical insurance
Vision insurance
Dental insurance
Life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Sr. Customer Service Representative

A client in the fuel distribution industry is seeking a Sr. Customer Service Rep...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree with concentration in business preferred
A minimum of three (3) years of customer service experience
Ideal candidates will be self-motivated and have a demonstrated track record of delivering top-tier B2B customer support
Very technologically savvy, capable of using multiple systems at one time
Position will initially be normal business hours, with some possible nights, weekends, or holidays required.

Job Responsibility

Provide exceptional business to business customer service by responding to customer inquiries and concerns via phone or electronic means
Serve customers by striving to go above and beyond and attempting to resolve each contact upon receipt
Represent company interests with the highest standards of professionalism
Efficiently utilize multiple systems
Investigate problems and provide feedback involving fuel delivery issues, frequently reconciling financial issues
Self-manage case resolution, partnering with leadership and internal teams to address opportunities and deficiencies
Responsible for decision making and problem solving issues on a day to day basis
Assist customers with questions concerning their relationship with the company
Performs other various duties as assigned.

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan enrollment
Free online training.

Fulltime

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Customer Service Representative

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