Customer Service Representative Job at Robert Half (Jackson)

Customer Service Representative

Robert Half

Location:
United States , Jackson

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a detail-oriented and organized Customer Service Representative to join our team in Jackson, Mississippi. In this short-term contract to permanent position, you will play a vital role in ensuring exceptional customer experiences while providing administrative support. If you thrive in a fast-paced environment and have a passion for delivering great service, we encourage you to apply.

Job Responsibility:

Respond promptly and professionally to inbound and outbound customer inquiries via phone and email
Accurately process customer orders and ensure timely entry into the system
Provide administrative assistance, including maintaining organized records and documentation
Verify and approve invoices while resolving any discrepancies
Deliver outstanding customer service by addressing client concerns and providing solutions
Collaborate with other team members to support daily operations and meet company goals
Utilize Microsoft Excel to create and update reports as needed
Ensure all billing and invoicing tasks are completed accurately and efficiently
Maintain a high level of attention to detail in all tasks to ensure accuracy and quality
Support call center operations by handling a high volume of calls with professionalism

Requirements:

Previous experience in a customer service or call center role
Strong organizational skills and attention to detail
Proficiency in Microsoft Excel and other administrative tools
Ability to handle inbound and outbound calls effectively and professionally
Familiarity with order entry and invoicing processes is preferred
Excellent communication and interpersonal skills
Demonstrated ability to manage multiple tasks and prioritize effectively
Administrative background with experience in maintaining records and documentation

What we offer:

medical
vision
dental
life and disability insurance
401(k) plan

Additional Information:

Job Posted:
February 21, 2026

Employment Type:

Fulltime

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