Customer Service Representative Job at IAG GBS (Concord)

Customer Service Representative

Location

United States , Athens

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Maintain store-standards to support a flawless shopping experience
Maintain a high standard of dress to meet the Dress Code policy
Respond promptly to all customer questions providing product and service information

What we offer

Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After First Pay Period
Vision Care
Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
401K Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance

Parttime

New

Customer Service Representative

Join Our Contact Centre Team - Make a Difference in Customer Care Multiple full-...

Location

Australia , Adelaide

Salary:

Not provided

Randstad

Expiration Date

July 31, 2026

Requirements

Proven experience in a customer service or call centre environment
Exceptional telephone manner and excellent written and verbal communication skills
The ability to manage a high volume of calls while maintaining a high level of customer satisfaction
A talent for problem-solving and effective dispute resolution
Strong data entry and computer skills, including proficiency in Microsoft Office (Word, Excel, Outlook)
Have a natural ability to empathise with customers and a caring nature
A high degree of accuracy and attention to detail

Job Responsibility

Be the first point of contact for customers with escalated inquiries
Listen with empathy and provide solutions for complex situations
Look for opportunities to go above and beyond for customers
Help shape and improve the customer experience

What we offer

A thorough and comprehensive training program to set you up for success
The chance to work with a leading company and gain valuable industry experience
Great team environment
Temporary opportunities with possibility to gain permanency

Fulltime

New

Customer Service Representative

A premier, fast-growing Canadian distributor recognized for its exceptional work...

Location

Canada , Laval

Salary:

50000.00 CAD / Year

Randstad

Expiration Date

September 06, 2026

Requirements

Prior professional experience in customer service within the distribution, food, or manufacturing industries
Fully bilingual in French and English (a minimum functional level of 7/10 is required to confidently communicate with out-of-province clients in Ontario and the Maritimes)
Comfortable managing a fast-paced environment with a high volume of simultaneous calls and emails
Strong resourcefulness, autonomy, and excellent teamwork skills suited for a shared office environment

Job Responsibility

Manage and process a high volume of B2B customer orders received via email and inbound phone calls
Respond promptly to customer inquiries, handle order tracking, and coordinate resolutions for backordered products
Resolve customer complaints with professionalism and manage the end-to-end merchandise return process
Rigorously maintain and organize the department's shared email inbox to ensure a seamless and efficient workflow
Navigate and enter transactional data daily within the SAP system

What we offer

Permanent full-time position with a 35-hour workweek, offering an advantageous hourly rate compared to standard schedules
Flexible hybrid work model requiring only 2 mandatory days per week at the office in Laval
Year-round Friday perk allowing team members to finish at 1:00 PM (on a rotating team schedule)
Group RRSP with employer matching contributions up to 3%
3 weeks of vacation from your first year, with an exclusive option to purchase or negotiate up to 2 additional vacation weeks for Year 1
5 additional personal days off per year
Comprehensive group insurance, employee assistance program (EAP), and telemedicine services
Annual product allowance of $250 for company goods

Fulltime

New

Customer Service Representative

Working as part of a busy internal sales team, you will play a key role in drivi...

Location

United Kingdom , Chesham

Salary:

28500.00 GBP / Year

Brook-St Hiredonline

Expiration Date

Until further notice

Requirements

Previous experience in customer service or internal sales
Strong sales mindset with a proactive approach
Excellent communication skills (written and verbal)
Confident telephone manner with a customer-first attitude
Ability to multitask and prioritise in a fast-paced environment
Strong IT skills, including Microsoft Office
Quick to learn new systems and processes
A team player who can also work independently

Job Responsibility

Identifying opportunities to increase customer spend and fill product gaps
Building strong relationships to encourage repeat business
Managing inbound calls and responding to customer enquiries
Processing orders, returns, and pro formas accurately
Providing pricing, stock, and delivery information
Handling customer queries and complaints in a professional manner
Working towards individual and team KPIs and sales targets

What we offer

£28,500 base salary
Quarterly bonus scheme (up to 5% per quarter / 20% annually)
25 days holiday plus bank holidays
Hybrid working (2 days from home after probation)
Free on-site parking
6% employer pension contribution
Life insurance (4x salary)
Ongoing training, support, and career development

Fulltime

New

Customer Service Representative

The Customer Service Representative (CSR) at Mowi supports the Account Manager b...

Location

United States , Belfast

Salary:

Not provided

Mowi Poland

Expiration Date

September 21, 2026

Requirements

Advanced Excel skills required
Experience with EDI systems and order management platforms preferred
Experience managing high-volume customer accounts across multiple channels
Strong problem-solving and decision-making abilities
Ability to manage priorities and meet deadlines in a fast-paced environment
Excellent written and verbal communication, organizational, and attention-to-detail skills
Customer service experience required
Bilingual English/Spanish preferred
Minimum of 3 years of experience in a similar role
High school diploma required

Job Responsibility

Manage daily order activity, including collaborating with divisional buyers on order allocation and excess inventory, and providing recommendations on stock and order decisions
Manage customer purchase orders received via EDI and other communication channels
review, validate, and enter orders including pricing into daily sales plans, M3, and customer portals, maintaining accuracy across all order details including quantities and delivery requirements
Ensure all purchase orders align with customer requirements and Key Account Manager (KAM) agreements, supporting accurate invoicing and contract compliance
Coordinate and communicate promotional in/out activities with planning teams
Monitor inventory levels and request replenishment for frozen and smoked products
Submit and track new item setups, specification updates, and sample requests
Deliver strong customer service by building and maintaining relationships across accounts, ensuring high levels of customer satisfaction
serve as a point of contact for order-related inquiries and communicate directly with customer distribution centers regarding order status, changes, and requirements
Communicate customer feedback, insights, and trends to the sales team to support account development and decision-making

Fulltime

New

Customer Service Representative

As a CSR at Domino's, we take pride in our work. It takes some love to make a be...

Location

United States , Newberry

Salary:

8.00 - 10.00 USD / Hour

IAG GBS

Expiration Date

Until further notice

Requirements

A fun and friendly person, who is comfortable talking to strangers
A team player who is punctual and has a positive attitude
You are at least 16 years of age
Pass a Criminal Background check
Available to work until 10 or 11pm

Job Responsibility

Greeting customers and taking orders with a smile
Operating the cash register and collecting payment from customers
Making consistent products within Domino's Pizza guidelines
Maintaining a clean and organized work environment from our customer's viewpoint
Always maintain a professional appearance in compliance within the Domino's Pizza Grooming Standards

What we offer

Employee discounts
Paid training
Flexible schedules

New

Customer Service Representative

This well-respected business has been delivering top-quality social housing cons...

Location

Australia , Ingleburn

Salary:

65000.00 - 70000.00 AUD / Year

Randstad

Expiration Date

August 01, 2026

Requirements

A confident communicator with great people skills
Organised, reliable, and ready to learn
Solid Microsoft Office skills

Job Responsibility

Answer inbound & outbound calls, helping customers with maintenance requests
Book & schedule contractors for on-site jobs
Keep customers & contractors in the loop with regular updates
Process invoices & finalise completed jobs
Tackle general admin tasks to keep projects on track

What we offer

Work from home up to 2-3 days a week after training
Full, on-the-job training and heaps of career progression opportunities
A fun, close-knit team where your ideas matter
Annual bonus of up to $8k based on company performance
Choose to work in Hillsdale OR Ingleburn

Fulltime

New

Customer Service Representative

About Your New Company: Our client is a leading player in the electrical equipme...

Location

Australia , Rydalmere

Salary:

67000.00 - 75000.00 AUD / Year

Randstad

Expiration Date

July 30, 2026

Requirements

SAP Proficiency: 3+ years of experience with SAP is essential to manage order processing, inventory tracking, and customer service tasks effectively
Order Processing & Manufacturing Knowledge: A strong understanding of order processing workflows and manufacturing processes is crucial to handle customer orders and inquiries accurately and promptly
Customer Service Expertise: Proven experience in customer service roles with a focus on problem-solving, resolving complaints, and maintaining a positive relationship with clients
Attention to Detail: High attention to detail and accuracy when processing orders, handling backorders, and ensuring the availability of products
Communication Skills: Strong verbal and written communication skills to interact with customers, internal teams, and suppliers
Results-Oriented: Passionate about achieving results, thriving in a fast-paced environment, and delivering excellent customer service
1 year experience

Job Responsibility

Serving as the main point of contact for both internal and external customers, ensuring smooth communication and customer satisfaction
Efficiently processing customer orders, returns, and credits, with a strong focus on accuracy and attention to detail in order processing
Managing forward orders and backorders, ensuring timely and effective resolution of customer needs
Keeping customers informed about stock availability, upcoming promotions, and pricing
Handling inquiries and addressing complaints, ensuring a high level of customer service and issue resolution
Utilising SAP to manage sales orders, inventory levels, and track customer interactions to ensure smooth operations

What we offer

Flexible hybrid working options for work-life balance
Free on-site parking for convenience
A supportive, collaborative team culture with a focus on teamwork and success
Enjoyable team lunches and a positive work environment

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