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Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, La Mesa · Job Posted April 23, 2026
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Job Description

Our client is seeking a friendly and proactive Customer Service Representative to join their team. This role is ideal for a detail-oriented professional who excels in communication, problem-solving, and providing exceptional service to customers in a fast-paced environment.

Job Responsibility

  • Respond promptly and professionally to customer inquiries via phone, email, and chat
  • Address and resolve customer issues, ensuring a positive experience
  • Maintain accurate records of customer interactions and transactions
  • Collaborate with internal teams to resolve customer concerns
  • Assist with order entry, account updates, and product or service information
  • Support other administrative tasks as required

Requirements

  • 1+ year of customer service experience in a high-volume setting
  • Strong verbal and written communication skills
  • Excellent problem-solving abilities and attention to detail
  • Proficiency in Microsoft Office Suite and CRM tools preferred
  • Team-oriented, dependable, and able to multitask effectively

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • company 401(k) plan
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