Customer Service Representative Job at Randstad (Calgary)

New

Customer Service Representative

As a Customer Service Representative, you will serve as contact for customer inq...

Location

United States , Birmingham

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
Preferred 3 - 4 years experience in customer service
Must be able to operate a personal computer and appropriate software packages
Strong communications skills
Proficient interpersonal and organizational skills
Able to work independently and be proactive

Job Responsibility

Process and key customer orders using QAD ERP system
Resolve pricing and vendor corrections promptly to facilitate same day shipments
Assist with customer and field sales representative questions and issues such as product availability, delivery status and pricing via phone or email
Maintain records of product sales and prepare daily sales reports for management review as requested
Serve as main Customer Service contact for special pricing agreements
Assist Customer Service Supervisor in tracking and shipping backorders as products become available
Update open order reports as needed
Responsible for processing of customer returns
Assist other departments such as Credit and Collections and Purchasing to meet customer product needs and order fulfillment

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

New

Customer Service Representative

The Customer Support Representative will serve as the first point of contact to ...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Must be willing to work from 5a-8p MST
High School Graduate
2+ Years work experience in call center or CSR in office position
Basic computer skills
Excellent communication skills
Must be at least 18 years of age
Able to work well with other departments
Engage customers professionally and friendly
Excellent people skills/customer service
Experience assisting customer via email, chat, and phone

Job Responsibility

Answer & assist incoming customer inquiries via phone, email, and chat
Assist customers with purchases
Keep updated on client product and be able to answer questions for customers
Help facilitate returns/exchanges
Admin responsibilities
Scheduling appointments
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies

Fulltime

New

Customer Service Representative

As a Customer Support Representative, you will collaborate with core team member...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience in customer service, sales, or other related fields
Ability to build rapport with customers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Golf or travel industry experience (not required)
Logistics or transportation experience (not required)
Ability to multitask and prioritize while remaining calm and pleasant
Solid problem-solving skills
Strong organizational skills

Job Responsibility

Handle customer inquiries
Provide information about our services
Troubleshoot and resolve issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Ensuring customer requests are handled in an appropriate and timely manner
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Utilize various Helpware and client-based tools and applications for customer support

Fulltime

New

Customer Service Representative

We’re building a world of health around every individual — shaping a more connec...

Location

United States , Hartford

Salary:

17.00 - 31.30 USD / Hour

CVS Health

Expiration Date

Until further notice

Requirements

6+ months of customer service experience
Basic computer skills
High school diploma, GED, or equivalent experience
High-speed internet access
Willingness to work specific hours, with flexibility
Willingness to leverage technology and AI as key learning tool

Job Responsibility

Actively listen and be an advocate for customers
Resolve customer inquiries and issues efficiently while documenting all interactions
Educate customers about available resources and assist them in navigating their options
Anticipate customer needs and provide proactive solutions to enhance satisfaction
Collaborate with team members and other departments to address service issues and improve outcomes
Document all customer correspondence and maintain confidential records of patient information
Follow policies, procedures, and the CVS/Aetna Code of Conduct
Utilize AI-enabled tools to improve efficiency, support problem-solving, and enhance the customer experience

What we offer

Medical, dental, and vision coverage
Paid time off
Retirement savings options
Wellness programs
$2,000 sign-on bonus after 9 months of service

Fulltime

New

Customer Service Representative

Location

United States , Salt Lake City

Salary:

20.00 - 23.00 USD / Hour

Cosentino HQ Miami

Expiration Date

Until further notice

Requirements

3+ years of experience in Customer Service
2+ years of experience with invoicing and order entry
High School Diploma/GED
Computer literacy to a relatively high standard: Outlook, Excel, Word
Excellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization
Ability to multi-task and work in an extremely fast-paced environment
Exceptional customer-facing and interpersonal skills, both written and verbal

Job Responsibility

Responsible for developing and maintaining customer relationships by handling different operative responsibilities
Processing, monitoring, and following up on customer purchasing orders
Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies
Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service
Creation of invoices and corrections, if necessary, as well as returns of material
Scheduling visits to the showroom, leading material views & reservation of specific material
Solving customer issues from order to delivery and maintaining customer account receivables
Providing customer support over the phone, face-to-face, and via email
Performing analysis in SAP as requested by General Manager, Operations Manager or the sales/promotion force
Managing and maintaining the showroom

What we offer

Medical, Dental, and Vision Insurance
Short-term and Long-term Disability
Basic Life and Supplemental Insurance
401(k) Retirement Plan
Vacation time
5 days of sick time
2 floating holidays (full-time)
Potential Annual Award

Fulltime

New

Customer Service Representative

At Cosentino we are looking for a Customer Service Representative located in Las...

Location

United States , Las Vegas

Salary:

22.00 - 24.50 USD / Hour

Cosentino HQ Miami

Expiration Date

Until further notice

Requirements

3+ years of experience in Customer Service
2+ years of experience with invoicing and order entry
Computer literacy to a relatively high standard: Outlook, Excel, Word
Excellent customer service skills, experience working directly with end customers within a fast-moving and dynamic organization
Ability to multi-task and work in an extremely fast-paced environment
Exceptional customer-facing and interpersonal skills, both written and verbal

Job Responsibility

Responsible for developing and maintaining customer relationships by handling different operative responsibilities
Processing, monitoring, and following up on customer purchasing orders
Ensuring effective service and administrative support to customers by providing material delivery information and following up on the order status, informing actively customers and sales team in case of discrepancies
Providing information to customers about material lead times, product availability, and pricing through efficient, prompt, and friendly communication with the aim of maintaining excellent customer service
Creation of invoices and corrections, if necessary, as well as returns of material
Scheduling visits to the showroom, leading material views & reservation of specific material
Solving customer issues from order to delivery and maintaining customer account receivables
Providing customer support over the phone, face-to-face, and via email
Performing analysis in SAP as requested by General Manager, Operations Manager or the sales/promotion force
Managing and maintaining the showroom

What we offer

Medical, Dental, and Vision Insurance
Short-term and Long-term Disability
Basic Life and Supplemental Insurance
401(k) Retirement Plan
Vacation time
5 days of sick time
2 floating holidays per year (1 if hired after July 1)
Potential Annual Award depending on individual performance and Company performance

Fulltime

New

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with al...

Location

United States , Asheville

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Maintain store-standards to support a flawless shopping experience
Maintain a high standard of dress to meet the Dress Code policy
Respond promptly to all customer questions providing product and service information

What we offer

Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After First Pay Period
Vision Care
Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
401K Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance

Parttime

New

Customer Service Representative

The Customer Service Representative (CSR) is responsible for interacting with al...

Location

United States , Augusta

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment.

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
Proactively address customer concerns with confidence
Know when to escalate and partner with leadership team
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Maintain store-standards to support a flawless shopping experience
Maintain a high standard of dress to meet the Dress Code policy

What we offer

Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After First Pay Period
Vision Care
Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
401K Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance

Parttime

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