Customer Service Representative

Brightstar is seeking a customer-focused and detail-oriented Instant Ticket Specialist (ITS) to support inventory management at retail locations while ensuring security and enabling sales growth. In this dynamic role, you’ll work closely with Sales Representatives and retailers to manage scratch inventory, optimize order efficiency, and support top revenue-generating initiatives—all while delivering exceptional customer service. You’ll need to be a critical thinker who thrives in a fast-paced environment, balancing multiple priorities and maintaining a positive, solutions-oriented approach.