Customer Service Representative Job at Circle K (Crosby)

New

Customer Service Representative

Our client is in need of a Customer Service Representative to join their team in...

Location

United States , Selma

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing position
Ability to manage order entry tasks and maintain accurate customer account records
Experience handling inbound calls and conducting outbound follow-up with customers
Strong communication skills with the ability to work effectively across multiple departments
Comfort managing a fast-paced workload while supporting a large volume of customer requests
Strong attention to detail and ability to respond to changing customer needs quickly
Proficiency in maintaining strong customer relationships and resolving service-related issues
2+ years of previous Customer Service experience with preference in the Semiconductor Industry
Flexibility to work in more than one-time zone globally is required
Experience with SAP and QuickBooks is highly desirable

Job Responsibility

Build and maintain positive relationships with customers while delivering attentive support to both internal and external partners
Handle a high volume of customer accounts, inquiries, and service requests with accuracy and prompt follow-through
Enter and update orders, requested dates, and related account information in a timely manner
Partner with sales and office teams to ensure customer requests are addressed efficiently and completely
Collaborate with purchasing, production, warehouse, and quality teams to resolve issues and provide clear updates to customers
Respond to inbound customer communications and make outbound follow-up calls as needed to address questions or concerns
Prepare and share recurring account and activity reports to support the sales team
Demonstrate urgency, professionalism, and strong problem-solving skills when managing customer concerns and service challenges

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

New

Customer Service Representative

As a Customer Service Representative, you will serve as contact for customer inq...

Location

United States , Birmingham

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
3 - 4 years experience in customer service
Must be able to operate a personal computer and appropriate software packages
Strong communications skills
Proficient interpersonal and organizational skills
Able to work independently and be proactive.

Job Responsibility

Process and key customer orders using QAD ERP system
Resolve pricing and vendor corrections promptly to facilitate same day shipments
Assist with customer and field sales representative questions and issues such as product availability, delivery status and pricing via phone or email
Maintain records of product sales and prepare daily sales reports for management review as requested
Serve as main Customer Service contact for special pricing agreements
Assist Customer Service Supervisor in tracking and shipping backorders as products become available
Update open order reports as needed
Responsible for processing of customer returns
Assist other departments such as Credit and Collections and Purchasing to meet customer product needs and order fulfillment.

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP)
401(k) Retirement Savings Plan (RSP)
Flexible Spending Accounts
Educational assistance programs
Paid holidays
Paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave

Fulltime

New

Customer Service Representative

We are seeking detail-oriented and compassionate Customer Service Representative...

Location

United States , Lewiston

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Open to any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems

Job Responsibility

Greet and assist customers, clients, and visitors in a courteous and professional manner
Collect and verify customer information accurately
Handle check-ins, service intake, scheduling, and general front-desk support duties
Explain forms, policies, and procedures clearly to customers
Maintain accurate data entry in electronic systems
Coordinate with internal teams to ensure efficient service flow and issue resolution
Protect customer confidentiality and handle sensitive information appropriately
Adapt to fast-paced environments with changing priorities and needs
Provide exceptional customer service, especially in high-stress situations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

New

Customer Service Representative

We are looking for a Customer Service Representative to support customers by ans...

Location

United States , Memphis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent preferred
0-2 years of experience in customer service, call center support, or a similar client-facing role
Strong verbal and written communication skills with the ability to interact effectively and professionally
Solid attention to detail and the ability to enter and document customer information accurately
Comfortable working independently, managing time effectively, and handling multiple tasks in a fast-paced setting
Basic proficiency with Microsoft Outlook, data entry tools, and other common computer applications

Job Responsibility

Respond to incoming and outbound customer contacts to provide accurate information about products, services, and account-related questions
Investigate service and billing concerns, complete appropriate adjustments when needed, and guide customers through available resolution options
Process support activities such as refunds, exchanges, or other account updates in accordance with established procedures
Escalate complex or unresolved issues to the appropriate internal teams and monitor progress when follow-up is required
Maintain detailed records of customer interactions, including the nature of the issue, actions taken, and final outcomes
Deliver clear and attentive communication in every interaction while balancing efficiency, accuracy, and customer satisfaction

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

Location

United States , Decatur

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical insurance
Vision insurance
Dental insurance
Life insurance
Disability insurance
401(k) plan
Free online training

Fulltime

New

Customer Service Representative

Location

United States , Bangor

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Open to any prior customer or patient-facing experience (retail, hospitality, healthcare, etc.)
Strong communication, organizational, and problem-solving skills
Ability to work independently and as part of a collaborative team
Basic computer proficiency and comfort working with electronic systems

Job Responsibility

Greet and assist customers, clients, and visitors in a courteous and professional manner
Collect and verify customer information accurately
Handle check-ins, service intake, scheduling, and general front-desk support duties
Explain forms, policies, and procedures clearly to customers
Maintain accurate data entry in electronic systems
Coordinate with internal teams to ensure efficient service flow and issue resolution
Protect customer confidentiality and handle sensitive information appropriately
Adapt to fast-paced environments with changing priorities and needs
Provide exceptional customer service, especially in high-stress situations

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Customer Service Representative

Seeking a highly skilled Customer Service Representative to lead and elevate cus...

Location

United States , Norcross

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

New

Customer Service Representative

We are seeking a highly skilled Customer Service Representative to lead and elev...

Location

United States , Jonesboro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

5+ years of customer service experience, including leadership or management responsibility
Strong leadership, team-building, and employee development skills
Excellent verbal and written communication skills
Proven ability to manage escalations and resolve customer issues with professionalism
Experience using CRM and customer support platforms
Strong analytical and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment

Job Responsibility

Lead, coach, and develop a customer service team to achieve performance and service goals
Oversee daily customer support operations across phone, email, chat, and other service channels
Monitor customer interactions to ensure quality, professionalism, and timely issue resolution
Analyze service metrics, customer feedback, and team performance to identify trends and improvement opportunities
Establish and enforce customer service policies, procedures, and best practices
Handle escalated customer concerns and resolve complex service issues effectively
Partner with cross-functional teams to improve the customer journey and address recurring problems
Develop staffing plans, schedules, and workflows to maintain service levels
Train team members on systems, products, communication standards, and service expectations
Prepare reports and present insights on customer satisfaction, service efficiency, and operational performance

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

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