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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Miami

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are seeking a customer-focused and reliable Customer Service Representative to assist customers by handling inquiries, resolving issues, and providing a positive service experience. This role requires strong communication skills, problem-solving abilities, and a commitment to customer satisfaction.

Job Responsibility:

  • Respond to customer inquiries via phone, email, or in person
  • Resolve customer concerns in a professional and timely manner
  • Document interactions and maintain accurate records
  • Provide product or service information and support
  • Escalate complex issues to appropriate teams when necessary
  • Maintain a high level of professionalism and customer care

Requirements:

  • Previous customer service experience preferred
  • Strong verbal and written communication skills
  • Ability to remain calm and professional in high-volume or high-stress situations
  • Basic computer skills and experience with CRM systems a plus
  • Strong attention to detail and reliability
What we offer:
  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan

Additional Information:

Job Posted:
February 04, 2026

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