Customer Service Representative

• Assist customers in different parts of the rental or return process on our airport lots
• Checking cars
• Entering information in a handheld device
• Processing rentals of our loyalty customers
• Assisting customers at our exit gates
• Checking-in our cars at return
• Providing excellent customer service

• Valid Driver’s License
• Basic computer skills (typing, data entry)
• Effective verbal communication skills
• Willingness to work outdoors
• Flexibility to work all shifts
• Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
• Must be 18 years of age and legally authorized to work in the United States
• This position requires regular, on-site presence and cannot be performed remotely

6 months retail customer service experience in a fast-paced environment is a bonus!

• Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
• On the job training
• Paid time off
• Medical, dental and other insurance
• Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
• Retirement benefits (401k)
• Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars