Customer Service Representative Job at Robert Half (Columbus)

Customer Service Representative

Are you a passionate, customer-focused professional looking to take the next ste...

Location

Australia , Lismore

Salary:

37.39 AUD / Hour

Randstad

Expiration Date

July 18, 2026

Requirements

2–3 years of customer service experience (Call Centre, Admin, or Retail)
Previous experience in an office environment is required
Previous government experience is highly preferred, but not mandatory
Resilience & Professionalism
Communication Excellence
Intermediate computer skills (proficient with MS Office, specifically Outlook and Teams)
Experience working with digital channels, databases, and information systems

Job Responsibility

Respond to multifaceted enquiries and resolve escalated complaints across multiple interaction channels
Provide timely, accurate, and high-quality advice regarding services and products
Update, maintain, and secure records and databases in compliance with privacy and legislative requirements
Contribute to workplace efficiency by sharing new ideas and identifying opportunities for process improvement

What we offer

training and education
A training program is delivered over 2 distinct sessions, each spanning five consecutive days

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Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...

Location

United States , Nashville

Salary:

17.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED required
Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced call center environment
Strong computer skills with the ability to navigate multiple software applications simultaneously
Ability to work independently while contributing to a collaborative team environment
Strong attention to detail and commitment to maintaining confidentiality
A dedicated, quiet workspace that is secure, free from distractions, and inaccessible to others during working hours

Job Responsibility

Answer inbound calls from employees and former employees regarding Human Resources and Benefits
Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
Document all customer interactions and transactions within company systems
Research outstanding issues and follow through until complete resolution
Respond to customer inquiries submitted through the online Contact Us feature
Explain HR policies, procedures, and benefits in a clear and easy to understand manner
Maintain confidentiality while handling sensitive employee information
Escalate recurring or technical issues to leadership when appropriate
Navigate multiple software applications while assisting customers
Meet quality, productivity, attendance, and customer service expectations

What we offer

100% Remote position
Company provided equipment
Paid training
Monday through Friday schedule
Weekends off
Professional and supportive team environment
Opportunity to build valuable Human Resources and Benefits experience
Career growth opportunities
Meaningful work helping employees navigate important HR and benefits questions

Fulltime

Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...

Location

United States , Chesapeake

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED required
Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
Excellent verbal and written communication skills
Strong customer service and problem solving abilities
Ability to multitask in a fast paced call center environment
Strong computer skills with the ability to navigate multiple software applications simultaneously
Ability to work independently while contributing to a collaborative team environment
Strong attention to detail and commitment to maintaining confidentiality

Job Responsibility

Answer inbound calls from employees and former employees regarding Human Resources and Benefits
Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
Document all customer interactions and transactions within company systems
Research outstanding issues and follow through until complete resolution
Respond to customer inquiries submitted through the online Contact Us feature
Explain HR policies, procedures, and benefits in a clear and easy to understand manner
Maintain confidentiality while handling sensitive employee information
Escalate recurring or technical issues to leadership when appropriate
Navigate multiple software applications while assisting customers
Meet productivity, quality, attendance, and customer service expectations

What we offer

Paid training
Weekends off
Professional and supportive team environment
Opportunity to build valuable Human Resources and Benefits experience
Career growth opportunities
Meaningful work
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

Customer Service Representative

We are looking for a customer-focused, detail-oriented individual to join our te...

Location

United States , Chattanooga

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, account support, call center operations, or a similar client-facing role
Ability to manage several tasks and deadlines simultaneously while maintaining strong attention to detail
Clear verbal and written communication skills with a detail-oriented and service-oriented approach
Comfort handling inbound and outbound calls as part of daily customer support responsibilities
Experience with order entry, documentation, and administrative coordination in an office environment
Working knowledge of Microsoft Office applications, including Outlook and Excel
Strong organizational skills and the ability to follow processes consistently in a fast-paced workplace

Job Responsibility

Manage recurring customer projects by organizing timelines, confirming details, and keeping work on track from start to finish
Serve as a primary point of contact for clients, responding to questions, providing status updates, and ensuring a positive service experience
Handle inbound and outbound communication related to orders, schedules, and project changes with accuracy and care
Prepare, review, and maintain job records, order information, and supporting documentation needed for daily operations
Partner with internal departments to help ensure customer requests are completed correctly and delivered within expected timeframes
Monitor multiple assignments at once while adjusting priorities to meet deadlines in a busy, team-oriented setting
Enter and update order details in company systems while checking information carefully to reduce errors and delays
Identify opportunities to improve workflows, communication, and overall client satisfaction through proactive problem-solving

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Service Representative

Would you like to join a leading insurance team and make an impact by delivering...

Location

United States , Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ year of customer service experience in a fast-paced call center or support environment
Confidence handling both inbound and outbound customer interactions
Strong data entry skills with exceptional attention to detail
Tech-savvy and comfortable navigating multiple systems and screens at once
Excellent written and verbal communication skills
Proficiency with Microsoft Word, Excel, and other business applications
Self-motivated, dependable, and successful in a remote work environment

Job Responsibility

Assist customers via phone and email with insurance-related questions and requests
Research and update policy information across multiple systems
Process customer and policy data with accuracy and attention to detail
Coordinate appointments, support account inquiries, and resolve issues promptly
Document customer interactions and maintain accurate records

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to join a manufacturing tea...

Location

United States , Petersburg

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar customer-facing role
Ability to manage inbound and outbound calls while maintaining a courteous and detail-focused approach
Strong order entry and data accuracy skills with close attention to detail
Proven ability to work effectively in stressful or high-volume situations without losing focus
Quick learning ability and willingness to adapt to new processes and responsibilities
Outgoing, friendly communication style and the ability to work well within a close-knit team
Reliable organizational skills and the ability to handle multiple priorities efficiently

Job Responsibility

Respond to incoming customer calls and messages with professionalism, clarity, and a service-focused approach
Enter and update orders accurately, ensuring customer information, product details, and related records are complete and correct
Support customers with questions, order status updates, and issue resolution through both inbound and outbound communication
Maintain careful attention to detail when handling account information, documentation, and service requests
Prioritize multiple tasks in a fast-paced setting while remaining calm and effective under pressure
Work closely with team members to provide consistent service and contribute to a positive, cooperative work environment
Learn company procedures, products, and service expectations quickly in order to become productive in the role
Assist with follow-up activities and process-related tasks as needed to help the team meet customer and operational goals

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Customer Service Representative

We are seeking a compassionate and detail-oriented Customer Service Representati...

Location

United States , Bridgeport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous service coordination experience required
Strong customer service skills with the ability to handle inquiries professionally and efficiently
Proficiency in Microsoft Office Suite required
Experience with data entry, documentation, and maintaining accurate records
At least 2 years of experience in customer service, call center support, or a similar service-focused role
Demonstrated ability to handle inbound calls professionally in a fast-paced environment
Experience with order entry, data entry, and maintaining accurate customer records
Comfortable making outbound calls for follow-up, confirmations, or additional support
Previous experience scheduling or booking appointments with careful attention to detail
Working knowledge of basic office procedures and proficiency with Microsoft Office applications

Job Responsibility

Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements
Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits
Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system
Resolve customer concerns by following up on requests and escalating more complex issues as needed
Provide administrative support, including scheduling appointments and assessments
Assist with intake processes for new clients
Manage emails and general office communications

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support our client in th...

Location

United States , Higganum

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, call center support, or a similar client-facing role
Ability to handle inbound calls efficiently while maintaining a detail-oriented and empathetic manner
Experience with order entry and processing customer requests with strong attention to detail
Comfortable communicating clearly with customers by phone and in writing
Strong problem-solving skills and the ability to respond calmly to complaints or general inquiries
Proficiency with basic computer systems and data entry tasks
Ability to manage multiple tasks in a fast-paced service environment.

Job Responsibility

Respond to incoming customer calls and inquiries with a service-focused approach
Enter and update customer orders accurately while confirming details and resolving discrepancies
Provide clear information about products, services, and account-related questions to support customer needs
Investigate customer concerns and work toward timely, effective solutions for routine issues
Document interactions and maintain accurate records of requests, updates, and follow-up actions
Manage both inbound and outbound communication as needed to address questions and complete service requests
Escalate more complex concerns to the appropriate team when additional support is required.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

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