This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Our team is seeking a proactive Customer Service Representative who excels at building relationships and supporting customers through every interaction. This role requires hands-on experience with CRM platforms to manage inquiries, resolve issues efficiently, and deliver exceptional service across channels. The ideal candidate is a skilled communicator, tech-savvy, and thrives in a dynamic, fast-paced environment.
Job Responsibility:
Respond promptly and professionally to customer inquiries via phone, email, and chat
Utilize CRM systems to track customer interactions, update records, and follow up on open cases
Troubleshoot and resolve customer issues with accuracy and empathy
Collaborate with internal teams to ensure customer needs are met and solutions are delivered
Document feedback and recurring issues to support process improvement
Maintain up-to-date knowledge of products, services, and company policies
Requirements:
Previous experience in a customer service or support role, with demonstrated use of CRM platforms
Strong verbal and written communication skills
Ability to multi-task and prioritize in a team-oriented environment
Tech-savvy with a service mindset and keen attention to detail
Commitment to exceptional service and problem-solving
What we offer:
medical, vision, dental, and life and disability insurance
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