Customer Service Representative Job at Parking Network B.V. (Eggenfelden)

Customer Service Representative

Parking Network B.V.

Location:
Germany , Eggenfelden

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

The UAI Group offers market-leading, local and cross-border debt collection for municipalities (local governments) and private companies in the area of traffic-related surcharges and administrative fees throughout Europe. In recent years, we have become one of the leading specialists in the international identification of affected vehicle owners and the recovery of unpaid fees. To strengthen our team, we are looking for a Bulgarian-speaking customer service representative (m/f/d) to start immediately on a full-time basis.

Job Responsibility:

Processing customer emails
Telephone and written communication with customers
Expert advice
Customer-oriented problem solving
Ensuring the client's quality requirements and customer satisfaction
Recording business transactions in the company software

Requirements:

Completed vocational training
Professional experience in customer service/debt collection is an advantage, but not a requirement
Good German and Bulgarian language skills
Confident use of common Microsoft Office programs