Customer Service Representative Job at IAG GBS (Huntsville)

New

Customer Service Representative

Location

United States , Lombard

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience handling inbound customer calls in a call center or high-volume customer service environment
Strong verbal and written communication skills with the ability to speak clearly and professionally
Ability to document customer interactions accurately through data entry and written notes
Comfortable assisting customers with payment-related questions and transaction support
Proficiency with email correspondence and standard Microsoft Office applications, including Word and Excel
Strong problem-solving skills with the ability to research issues and determine appropriate next steps
Ability to manage multiple tasks efficiently while maintaining attention to detail and service quality

Job Responsibility

Respond to incoming customer calls promptly and courteously, maintaining a detail-oriented and helpful approach throughout each interaction
Investigate customer questions and resolve concerns related to program activity by gathering details and providing clear information
Record thorough and accurate notes from each customer interaction in the designated tracking system on a daily basis
Alert the team lead to sensitive, urgent, or unresolved matters so they can be addressed in a timely manner
Guide customers through payment processes, including support for credit card transactions connected to violations
Review email and internal communication channels each day to stay informed and respond to messages as needed
Complete additional customer service and administrative tasks assigned to support team operations
Enter and update customer information accurately while maintaining organized service records

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are seeking a customer-focused and professional Customer Service Representati...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent
1+ years of customer service experience preferred
Excellent verbal and written communication skills
Strong problem-solving and conflict-resolution abilities
Proficiency with Microsoft Office applications and basic computer skills
Ability to multitask, prioritize responsibilities, and work in a fast-paced environment
Strong attention to detail and organizational skills

Job Responsibility

Respond promptly and professionally to customer inquiries via phone, email, chat, or in person
Resolve customer concerns, complaints, and issues in a timely and empathetic manner
Provide accurate information regarding products, services, policies, and procedures
Document customer interactions and maintain records in the company’s customer relationship management (CRM) system
Process orders, returns, exchanges, and account updates as needed
Collaborate with internal teams to ensure customer concerns are addressed effectively
Follow established service standards and company policies
Identify opportunities to improve customer experiences and provide feedback to management
Meet established performance metrics, including response times, quality standards, and customer satisfaction goals

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan
free online training

Fulltime

New

Customer Service Representative

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Prior experience in customer service
call center experience is preferred
Working knowledge of insurance products and general insurance industry practices
Strong verbal and written communication skills with the ability to interact professionally across different audiences
Ability to handle sensitive situations with diplomacy, tact, and sound judgment
Good typing skills and comfort with routine data entry and administrative tasks
Strong organizational skills with the ability to manage time effectively and handle multiple priorities

Job Responsibility

Address customer questions, concerns, and disputes promptly while working toward accurate and satisfactory resolutions
Communicate policy details, product information, and claim or service updates clearly to customers and agency partners
Prepare and process insurance-related documentation, including coverage changes, beneficiary updates, confirmation notices, certificates, and invoice corrections
Enter and update information in internal records to support accurate account maintenance and policy administration
Review submitted paperwork for completeness and follow up as needed to ensure timely processing
Maintain organized files and documentation to support compliance, service continuity, and record accuracy

What we offer

Medical, vision, dental, and life and disability insurance (for contract/temporary professionals)
enrollment in company 401(k) plan (for hired contract/temporary professionals)

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support a non-profit org...

Location

United States , Waukesha

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in a customer service or call center environment
Ability to manage inbound calls efficiently while maintaining a courteous and helpful approach
Strong data entry and order processing skills with close attention to accuracy
Comfortable handling both inbound and outbound phone communication
Clear verbal and written communication skills
Strong organizational abilities and the capacity to manage multiple tasks at once
Proficiency with basic computer systems and customer information tools

Job Responsibility

Respond to incoming customer calls with professionalism, empathy, and clear communication
Assist callers with questions, requests, and issue resolution while providing a positive service experience
Enter customer orders and related information accurately into internal systems
Handle a steady volume of call center activity while maintaining quality and efficiency standards
Make outbound calls as needed to follow up on requests, clarify details, or provide updates
Document customer interactions thoroughly to ensure complete and accurate records
Coordinate with internal teams to address service concerns and support timely resolution
Monitor order details carefully and verify information to reduce errors and improve customer satisfaction

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

From Aisle to Algorithm and for All Life’s Moments, at David’s Bridal, we empowe...

Location

United States , Tampa

Salary:

Not provided

David's Bridal

Expiration Date

Until further notice

Requirements

High school diploma or an equivalent degree or 1 -2 years prior retail experience in an apparel, service, or specialty store environment

Job Responsibility

Welcome all customers with genuine, and friendly enthusiasm over the phone, virtual chats and in person, communicate clearly and concisely by adapting your style to suit the customers by problem solving, excellent phone skills and resolving conflict
Use all systems to manage the customer flow to deliver Five-Star Customer Service experience
Maintain all service vows which include Being Prepared, Welcoming, ability to Meet the Needs & Be There for all customers, including all operational checklist task and meeting customers emotional and practical needs
Responsible for providing an exceptional service experience to multiple customers at one time and contribute to the store achievement of Five-Star Customer Service
Proactively address customer concerns with confidence. Know when to escalate and partner with leadership team
Communicate how alterations can play an important role in perfecting the dress for her event in partnership with Alterations
Promote all alteration services and personalization options
Maintain store-standards to support a flawless shopping experience
Maintain a high standard of dress to meet the Dress Code policy
Respond promptly to all customer questions providing product and service information

What we offer

Rewarding Environment and Competitive Pay
Team Bonus
Dayforce Wallet – Get Paid Early!
Referral Incentive Program
Generous Dream Maker Discount After First Pay Period
Vision Care
Supplemental Insurances- Critical Illness, Hospital Indemnity and Accidental Injury
401K Program
Discount for Identity Theft Protection
Discounts for Home and Auto Insurance

Parttime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Tullahoma

Salary:

Not provided

NAPA Auto Parts

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

options for healthcare coverage
401(k)
tuition
reimbursement
vacation
sick
holiday pay

Fulltime

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States of America , Rapid City

Salary:

Not provided

Circle K

Expiration Date

Until further notice

Requirements

Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun
Working as part of a team to accomplish daily goals
Coming up with great ideas to solve problems
Thinking quickly and offering suggestions
Retail and customer service experience
Sales associate or cashiering experience
High school diploma or equivalent

Job Responsibility

Greet customers, run the register, cashier, make purchase suggestions and sometimes work with our food program
Work around the store (inside and out) in many different areas to help maintain high standards for store appearance and provide fast and friendly service to customers
Provide regular and predicable onsite attendance
Interact with many customers daily, while working with a fun, energetic team accomplishing daily tasks around the store

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Customer Service Representative

We want you to join our team as a Customer Service Representative. If you have t...

Location

United States , Duluth

Salary:

14.00 - 15.50 USD / Hour

Circle K

Expiration Date

Until further notice

Requirements

Ability to stand and/or walk for up to 8 hours
Lift and/or carry up to 30 pounds from ground to overhead up to 30 minutes in a shift
Occasionally lift and/or carry up to 60 pounds from ground to waist level
Push/pull with arms up to a force of 20 pounds
Bend at the waist with some twisting up to one hour a shift
Grasp, reach and manipulate objects with hands
Selling products to customers
Providing excellent customer care
Communication and friendly conversation
Performing at a quick pace while having fun

Job Responsibility

Greet customers
Run the register
Cashier
Make purchase suggestions
Sometimes work with our food program
Work around the store (inside and out) in many different areas
Help maintain our high standards for store appearance
Provide fast and friendly service to our customers
Provide regular and predicable onsite attendance
Interact with many customers daily

What we offer

Medical, Vision, Dental, & Life Insurance/Short & Long Term Disability
Flexible Schedules
Weekly Pay
Weekly Bonus Potential
Large, Stable Employer
Fast Career Opportunities
Work With Fun, Motivated People
Task Variety
Paid Comprehensive Training
401K With a Competitive Company Match

Parttime

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