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Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Boca Raton Contract work · Job Posted June 02, 2026
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Job Description

We are looking for a Customer Service Representative to join a healthcare team in Florida. This Long-term Contract position is ideal for someone who communicates clearly, works confidently with computer-based tasks, and enjoys helping people through phone and email interactions. The role focuses on supporting recruitment-related outreach, handling customer service inquiries, and maintaining accurate information across daily administrative activities.

Job Responsibility

  • Manage inbound and outbound calls related to recruitment support and general customer service needs
  • Respond to email inquiries in a timely and detail-focused manner while providing clear and accurate information
  • Enter, update, and maintain records with a high level of accuracy in company systems and spreadsheets
  • Coordinate and schedule appointments based on team needs and candidate availability
  • Use Microsoft Excel, Word, and Adobe tools to prepare, organize, and track information
  • Assist with order entry and other administrative tasks that support daily team operations
  • Identify issues, ask the right questions, and help resolve concerns through thoughtful problem-solving

Requirements

  • Strong verbal and written communication skills with a detail-oriented and courteous approach
  • Comfortable using computers for data entry, documentation, and daily task management
  • Working knowledge of Microsoft Office applications, including Excel and Word
  • Ability to handle inbound and outbound calls in a fast-paced customer service environment
  • Solid problem-solving and critical thinking skills when addressing questions or concerns
  • Capable of learning new tools and processes quickly
  • Strong attention to detail and accuracy when updating records and scheduling appointments

What we offer

  • medical
  • vision
  • dental
  • life and disability insurance
  • 401(k) plan
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