Customer Service Representative Job at Robert Half (Manassas)

Customer Service Representative

Robert Half's Client in Westborough MA is looking for a detail-oriented and driv...

Location

United States , Westborough

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Engage with customers
Phone/Email correspondence
Shipping/Receiving
Data entry
Perform routine maintenance on equipment
Strong technical skills (MS Office applications)
Excellent organization & time management skills
Ability to work independently

Job Responsibility

Engage with customers
Phone/Email correspondence
Shipping/Receiving
Data entry
Perform routine maintenance on equipment

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan
Free online training

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to join a team in a contrac...

Location

United States , Des Plaines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar customer-facing role
Ability to manage inbound calls, email correspondence, and follow-up communication with close attention to detail
Strong data entry and order entry skills with close attention to accuracy and detail
Comfortable using Microsoft Word and Microsoft Excel in a business environment
Effective verbal and written communication skills with the ability to handle customer concerns clearly and courteously
Ability to organize multiple tasks, track details, and meet deadlines in a fast-paced setting
Experience coordinating appointments, follow-ups, or service-related scheduling is preferred

Job Responsibility

Respond to incoming customer calls and messages, routing requests appropriately and providing prompt assistance
Enter customer orders with accuracy while confirming product information, quantities, and pricing details before submission
Follow each order through the fulfillment cycle and keep customers informed of progress, changes, or delays
Resolve questions and concerns related to order activity by researching issues and delivering timely updates
Work closely with internal order management and fulfillment teams to address problems and support efficient processing
Review order records to identify inconsistencies, investigate discrepancies, and help bring transactions to completion
Maintain clear documentation of customer interactions, recurring concerns, and resolution outcomes to support process improvements
Deliver attentive service throughout the full order lifecycle, ensuring customers receive consistent communication and support

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a customer-focused, detail-oriented individual to support mem...

Location

United States , Long Beach

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

3–5 years of experience in customer service, banking, credit union operations, call center support, or a related financial services environment
Working knowledge of deposit accounts, Traditional IRAs, Roth IRAs, consumer loans, and real estate lending processes
Experience handling inbound and outbound member communications with professionalism and efficiency
Familiarity with loan processing, underwriting support, and reviewing approved loan documentation
Ability to use financial institution platforms, order entry systems, and related service or lending tools effectively
Strong communication, relationship management, and problem-solving skills with a service-driven approach
Ability to obtain and maintain required credentials, such as NMLS registration and notary public status, if applicable

Job Responsibility

Assist members with opening and maintaining a variety of accounts, including specialized account types, while ensuring documentation is complete and accurate
Speak with members to assess financial needs and recommend suitable banking and lending solutions based on their goals
Clarify account terms, product features, disclosures, and loan information in a way that is easy for members to understand
Conduct conversations with members regarding consumer and real estate borrowing needs and gather the information required to move applications forward
Review application details such as credit background, income, debt obligations, and collateral information to support sound loan processing
Prepare and process loan files in alignment with company procedures and applicable regulatory standards
Coordinate supporting items for secured loans, including title-related documentation and insurance verification
Promote relevant financial products such as retirement accounts, credit cards, certificates, and protection offerings through service interactions and follow-up outreach
Participate in outbound calling, membership campaigns, and community-facing efforts that help expand client relationships and business presence
Maintain compliance with internal controls, security practices, licensing expectations, and state and federal requirements, including active notary and registration status when required

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support clients and insu...

Location

United States , Minneapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Prior customer service experience required
call center experience is preferred
Working knowledge of insurance products and general insurance industry practices
Strong verbal and written communication skills with the ability to interact professionally with customers, agents, and business partners
Demonstrated tact, diplomacy, and sound judgment when handling sensitive or escalated situations
Solid typing skills and the ability to manage administrative tasks accurately and efficiently
Strong organizational skills with the ability to prioritize work and meet deadlines

Job Responsibility

Handle incoming customer and agent inquiries by providing clear updates on policy status, coverage details, and product information
Research service issues and disputed matters, then work toward prompt and effective resolution while maintaining a positive customer experience
Prepare and process insurance-related documents, including coverage changes, beneficiary updates, confirmations, certificates, invoice corrections, and supporting data forms
Enter and update information in internal records with a high level of accuracy to support reliable account maintenance
Maintain organized files and documentation so that customer and policy records remain complete and accessible
Coordinate with insurance carriers and internal contacts to ensure requests are completed accurately and within expected timelines

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to support parts-related te...

Location

United States , Mahwah

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
an associate or bachelor’s degree is preferred
At least 3 years of experience in a call center or customer service environment
Previous exposure to parts technical support or automotive parts operations is preferred
Ability to handle inbound customer contacts effectively while managing multiple priorities
Experience with customer service, order entry, and documenting cases in a call logging or service platform
Strong verbal and written communication skills with the ability to explain technical information clearly
Self-directed approach to work, sound judgment, and commitment to confidentiality and detail-oriented conduct

Job Responsibility

Respond to inbound inquiries from dealers and internal stakeholders regarding parts, providing clear and timely technical support
Manage product inspection cases for the North American market from initial intake through final resolution, coordinating with warehouse and support teams to ensure closure
Track newly released parts and confirm correct application details to help maintain accurate support guidance
Examine parts-related communications and technical notices when requested to help verify accuracy and relevance
Record customer interactions, requests, and outcomes in the designated call tracking system to support visibility and follow-up
Prepare and maintain recurring operational reports on a daily, weekly, and monthly basis
Partner with internal teams, including special order support, to resolve complex parts questions and service issues efficiently
Participate in training, coaching, safety activities, and continuous improvement efforts that support team performance and service quality

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service, call center, or administrative support experience
Strong communication and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Proficient in Microsoft Office and data entry systems
Reliable, professional, and team-oriented

Job Responsibility

Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
Resolve customer issues, complaints, and requests with a focus on customer satisfaction
Process orders, updates, and account changes accurately within internal systems
Maintain detailed and accurate documentation of customer interactions
Coordinate with internal departments to resolve service or account-related issues
Provide product, service, or policy information to customers as needed
Support administrative tasks including data entry, reporting, and scheduling
Ensure adherence to company policies and service standards

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training

Fulltime

Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...

Location

United States , Nashville

Salary:

17.00 USD / Hour

MMC Group LP

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED required
Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
Excellent verbal and written communication skills
Strong customer service and problem-solving abilities
Ability to multitask in a fast-paced call center environment
Strong computer skills with the ability to navigate multiple software applications simultaneously
Ability to work independently while contributing to a collaborative team environment
Strong attention to detail and commitment to maintaining confidentiality
A dedicated, quiet workspace that is secure, free from distractions, and inaccessible to others during working hours

Job Responsibility

Answer inbound calls from employees and former employees regarding Human Resources and Benefits
Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
Document all customer interactions and transactions within company systems
Research outstanding issues and follow through until complete resolution
Respond to customer inquiries submitted through the online Contact Us feature
Explain HR policies, procedures, and benefits in a clear and easy to understand manner
Maintain confidentiality while handling sensitive employee information
Escalate recurring or technical issues to leadership when appropriate
Navigate multiple software applications while assisting customers
Meet quality, productivity, attendance, and customer service expectations

What we offer

100% Remote position
Company provided equipment
Paid training
Monday through Friday schedule
Weekends off
Professional and supportive team environment
Opportunity to build valuable Human Resources and Benefits experience
Career growth opportunities
Meaningful work helping employees navigate important HR and benefits questions

Fulltime

Customer Service Representative

We are seeking professional, customer-focused Human Resources Customer Service R...

Location

United States , Chesapeake

Salary:

Not provided

MMC Group LP

Expiration Date

Until further notice

Requirements

Must be at least 18 years of age
High School Diploma or GED required
Minimum of 6 months of recent call center and/or employee benefits experience within the past 1 to 2 years
Excellent verbal and written communication skills
Strong customer service and problem solving abilities
Ability to multitask in a fast paced call center environment
Strong computer skills with the ability to navigate multiple software applications simultaneously
Ability to work independently while contributing to a collaborative team environment
Strong attention to detail and commitment to maintaining confidentiality

Job Responsibility

Answer inbound calls from employees and former employees regarding Human Resources and Benefits
Provide accurate information and resolve customer inquiries in a timely, courteous, and professional manner
Document all customer interactions and transactions within company systems
Research outstanding issues and follow through until complete resolution
Respond to customer inquiries submitted through the online Contact Us feature
Explain HR policies, procedures, and benefits in a clear and easy to understand manner
Maintain confidentiality while handling sensitive employee information
Escalate recurring or technical issues to leadership when appropriate
Navigate multiple software applications while assisting customers
Meet productivity, quality, attendance, and customer service expectations

What we offer

Paid training
Weekends off
Professional and supportive team environment
Opportunity to build valuable Human Resources and Benefits experience
Career growth opportunities
Meaningful work
Medical, dental, and vision coverage
Life and disability insurance
Additional voluntary benefits

Fulltime

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