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Randstad · Customer Service

Customer Service Representative

Luxembourg, Pommerloch 18.66 EUR / Hour · Job Posted May 29, 2026

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Job Description

You play a key role within our structure by ensuring the daily satisfaction of our partners. By managing orders and building strong connections across our departments, you become a pillar of our collective success. This full-time contract offers a unique opportunity to boost your skills within a highly supportive, growth-oriented and collaborative environment.

Job Responsibility

Manage and track customer orders with high precision to ensure fast and efficient processing
Coordinate actions smoothly with the Sales, Supply Chain and Logistics teams to streamline operations
Secure a maximum level of customer satisfaction by providing tailored, warm and professional answers to every request
Support overall customer service activities to maintain an outstanding and reliable service experience

Requirements

Previous successful experience in a similar customer service representative or account management role
Strong practical knowledge of SAP software to successfully drive your daily missions
Mandatory fluency in English, with French language skills considered a valuable asset
Strong communication skills, natural empathy and a resolutely customer-centric mindset
Proven ability to work in a highly structured, organized and autonomous way within a team

Nice to have

French language skills

What we offer

Flexible working hours designed for an ideal balance between your professional and personal life
Modern, growth-oriented and highly supportive work environment where every initiative is truly valued
Full-time contract of 40 hours per week with a stable schedule from Monday to Friday

Randstad - All Job Offers

18.66 EUR / Hour · Pommerloch

Customer Service Representative

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