CrawlJobs Logo

Customer Service Representative

https://www.wallacehind.com Logo

Wallace Hind

Location Icon

Location:
United Kingdom, Bidford-on-Avon

Category Icon
Category:
Customer Service

Job Type Icon

Contract Type:
Employment contract

Salary Icon

Salary:

26000.00 GBP / Year

Job Description:

Join a growing industrial supplies business with a fast-paced supportive team. Reporting to Customer Service Team Leader and joining team of 10 Customer Service Representatives to play crucial role in keeping sales office running smoothly and providing seamless Customer Experience. Varied role where no two days look the same in industrial supplies and consumables distribution.

Job Responsibility:

  • Process incoming customer orders accurately and efficiently using internal CRM system
  • Manage the full order journey from entry through to dispatch and invoicing
  • Coordinate courier and export bookings ensuring timely delivery to customers
  • Deliver exceptional customer service via phone and email handling enquiries about orders deliveries and product details
  • Maintain accurate customer and product information across CMS and intranet

Requirements:

  • Experience in a similar Administrator or Customer Service Representative role
  • Willingness to learn and get stuck in
  • Proactive and enthusiastic
  • Good telephone manner
  • Organisational skills
  • Enjoy multitasking with attention to detail
  • Team player with high level of dedication to colleagues and customers

Nice to have:

German language skills

What we offer:
  • 22 days annual leave increasing with length of service
  • Company pension scheme
  • Annual performance bonus
  • Well being support
  • Company parties and social events

Additional Information:

Job Posted:
October 15, 2025

Employment Type:
Fulltime
Work Type:
On-site work
Job Link Share:
Welcome to CrawlJobs.com
Your Global Job Discovery Platform
At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.