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Customer Service Representative

https://www.randstad.com Logo

Randstad

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Location:
Canada , Lachine

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

55000.00 - 60000.00 CAD / Year
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Job Description:

Ready to propel your career within a growing Quebec-based company? Our client, a leader in the food manufacturing industry known for its high-quality products and family-oriented culture, is looking for a Customer Service Coordinator to join its Lachine team. This role is perfect for a versatile individual who enjoys both precise data entry and human interaction. If you are looking for a stable environment where your ideas are welcome, this position in Lachine is for you!

Job Responsibility:

  • Process daily invoicing and validate shipped orders using the ERP system
  • Manage data entry and tracking for customer orders (manual and EDI)
  • Respond to customer inquiries via phone and email with professionalism
  • Coordinate the shipping of samples and promotional materials
  • Collaborate closely with the production and sales departments
  • Assist with general office operations (mail management and office supplies)

Requirements:

  • Minimum of 3 years of experience in customer service (manufacturing sector, an asset)
  • High adaptability, autonomy, and resourcefulness
  • Proficiency in Microsoft Office Suite (Excel, Outlook)
  • Fluent in English and French (oral and written)

Nice to have:

Manufacturing sector experience

What we offer:
  • Competitive salary between $55,000 and $60,000 per year, based on experience
  • Comprehensive benefits package after 6 months (Dental and Medical insurance)
  • Group RRSP program with employer contribution
  • Free bread every day for all employees
  • Free on-site parking in Lachine
  • Dynamic, friendly, and welcoming work environment

Additional Information:

Job Posted:
May 16, 2026

Expiration:
July 13, 2026

Employment Type:
Fulltime
Work Type:
On-site work
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