Customer Service Representative

• Respond to customer inquiries via phone, email, and chat in a timely manner
• Resolve customer issues and escalate complex concerns as needed
• Maintain accurate records of customer interactions and transactions
• Process orders, returns, and account updates
• Collaborate with internal teams to ensure customer satisfaction.

• 1+ years of customer service or call center experience preferred
• Strong communication and problem-solving skills
• Ability to manage multiple tasks and remain calm under pressure
• Familiarity with CRM systems is a plus
• Positive attitude and commitment to delivering excellent service.

Familiarity with CRM systems is a plus

• medical
• vision
• dental
• life and disability insurance
• 401(k) plan