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Robert Half Logo Robert Half · Customer Service

Customer Service Representative

United States, Tucson · Job Posted May 29, 2026
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Job Description

A fast-paced office is in need of temporary assistance in a Customer Service Representative role. Position is located in Tucson, AZ and starts right away. Dynamic work environment with a great team!

Job Responsibility

  • Respond to customer inquiries via phone, email, chat, or in person
  • Resolve product or service issues promptly and professionally
  • Process orders, returns, and exchanges accurately
  • Maintain detailed records of customer interactions in CRM systems
  • Escalate complex issues to appropriate internal teams as needed
  • Provide product/service information and recommendations
  • Follow up with customers to ensure satisfaction and issue resolution
  • Meet or exceed performance metrics (response time, resolution rate, customer satisfaction)

Requirements

  • High school diploma or equivalent
  • 1+ year of customer service or call center experience preferred
  • Strong communication and problem-solving skills
  • Ability to multitask and manage time effectively
  • Proficiency with computers and CRM software
  • Positive attitude and customer-focused mindset

Nice to have

  • Conflict resolution and de-escalation skills
  • Attention to detail and accuracy
  • Ability to work in a fast-paced environment
  • Bilingual skills (English/Spanish)

What we offer

  • Medical insurance
  • Vision insurance
  • Dental insurance
  • Life and disability insurance
  • 401(k) plan
  • Free online training
  • Access to top jobs
  • Competitive compensation
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