Customer Service Representative

• Handle cashiering duties with accuracy and attention to detail
• Answer and make calls to customers to address inquiries, schedule services, and resolve concerns
• Manage customer scheduling efficiently while ensuring clear communication
• Perform light data entry tasks to maintain accurate records
• Provide comprehensive support to customers to enhance their experience and satisfaction
• Utilize computer systems to input and retrieve customer information
• Handle inbound and outbound calls effectively to meet customer needs
• Maintain a courteous and detail-oriented demeanor during all customer interactions
• Collaborate with team members to ensure seamless service delivery
• Perform receptionist duties such as greeting visitors and directing calls as needed

• Proven experience in customer service or call center roles
• Strong skills in data entry and computer usage
• Ability to handle inbound and outbound calls with professionalism
• Excellent communication skills, both verbal and written
• Familiarity with scheduling and order entry processes
• Ability to multitask and prioritize tasks effectively
• A customer-focused attitude with a commitment to delivering high-quality service

Previous experience in receptionist duties or similar roles is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan