Customer Service Representative, Robert Half

Robert Half

Location:
United States, Stamford

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a dedicated Customer Service Representative to join our team on a contract basis in Stamford, Connecticut. In this role, you will handle customer inquiries, manage incoming and outgoing calls, and ensure seamless order processing. This position is ideal for individuals who excel in delivering exceptional customer service and thrive in a fast-paced environment.

Job Responsibility:

Respond promptly and professionally to customer inquiries via phone and email
Handle inbound and outbound calls with efficiency and courtesy
Process and manage customer orders with accuracy and attention to detail
Maintain detailed records of customer interactions and transactions
Troubleshoot and resolve customer issues to ensure satisfaction
Collaborate with team members to improve service processes and customer experiences
Provide product and service information to customers as needed
Uphold company standards for customer service and communication
Assist in identifying and reporting recurring customer concerns

Requirements:

Proven experience in a call center or customer service role
Strong communication skills, both verbal and written
Ability to manage multiple tasks and prioritize effectively
Familiarity with order entry systems and processes
Proficiency in handling inbound and outbound calls
Exceptional problem-solving skills and attention to detail
Comfortable working in a fast-paced, team-oriented environment
High level of professionalism and customer focus

What we offer:

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Additional Information:

Job Posted:
September 26, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative