Customer Service Representative Job at Randstad (Venray)

New

Customer Service Representative

We're partnering with a growing consumer products company that's expanding its C...

Location

United States , Cardiff-by-the-Sea

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, administrative, or call center experience
Excellent verbal and written communication skills
Proficiency with Microsoft Office Suite
Strong problem-solving skills and attention to detail
Ability to work independently while collaborating with a team

Job Responsibility

Respond to inbound phone calls, emails, and online customer inquiries
Assist customers with orders, product information, returns, and account updates
Resolve customer concerns professionally and efficiently
Escalate complex issues to the appropriate internal departments
Maintain a high level of customer satisfaction through proactive communication
Update customer records within CRM software
Process orders, returns, and service requests
Track customer interactions and maintain accurate documentation
Assist with special projects and reporting as needed

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Join a Canadian flagship in the building materials industry! Our client, an Anjo...

Location

Canada , Montréal-Est

Salary:

22.00 - 24.00 CAD / Hour

Randstad

Expiration Date

August 21, 2026

Requirements

Experience in customer service, inside sales, or order coordination
Comfortable using digital tools (Microsoft Office Suite)
Strong interpersonal skills, attention to detail, and professionalism
Ability to handle multiple priorities in a fast-paced environment
Knowledge of building materials: an asset, but not required
Bilingualism (French/English) is required: this role involves frequent communication with colleagues and partners located outside of Quebec.

Job Responsibility

Manage orders, payments, and product returns
Respond to customer inquiries (in person, by phone, and email)
Provide personalized service and propose tailored solutions
Work closely with the warehouse team to ensure delivery accuracy
Support daily operations within the branch

What we offer

Growing company with a strong reputation in its sector
Stable, welcoming team and collaborative culture
Key role for someone who enjoys customer contact and operational coordination
Concrete opportunity to join an essential and thriving industry

Fulltime

New

Customer Service Representative

QC Supply is looking for a Customer Service Representative. The ideal candidate ...

Location

United States , Ames

Salary:

Not provided

QC Supply

Expiration Date

Until further notice

Requirements

High School Diploma or Equivalent
Ability to read and understand basic English

Job Responsibility

Accurately place orders for customers
Maintaining a positive, empathetic and professional attitude towards customers at all time
Responding promptly to customer inquiries
Communication with customer through various channels, phone, email and chat platforms
Acknowledging and resolving customer complaints
Processing customer orders
Communicating and coordinating with colleagues as necessary
Communicating with vendors
Providing accurate, valid and complete information by using the correct method and tools
Ensure customer satisfaction and provide professional customer support

What we offer

Medical
Dental
Vision
Life
Critical Illness
Accident and Group Legal Insurance
Flex Spending Account
Health Savings Account
paid time off (PTO)
paid holidays

Fulltime

New

Customer Service Representative

A well-established company in the construction materials industry, this Canadian...

Location

Canada , Montréal-Est

Salary:

22.00 - 24.00 CAD / Hour

Randstad

Expiration Date

August 30, 2026

Requirements

Experience in customer service, inside sales, or order coordination
Comfortable using digital tools (Microsoft Office Suite)
Strong interpersonal skills, attention to detail, and professionalism
Ability to handle multiple priorities in a fast-paced environment
Bilingualism (French/English) is required: this role involves frequent communication with colleagues and partners located outside of Quebec.

Job Responsibility

Manage orders, payments, and product returns
Respond to customer inquiries (in person, by phone, and email)
Provide personalized service and propose tailored solutions
Work closely with the warehouse team to ensure delivery accuracy
Support daily operations within the branch

What we offer

Growing company with a strong reputation in its sector
Stable, welcoming team and collaborative culture
Key role for someone who enjoys customer contact and operational coordination
Concrete opportunity to join an essential and thriving industry

Fulltime

New

Customer Service Representative

Are you a seasoned professional in customer care looking to illuminate your care...

Location

Canada , Mississauga

Salary:

50000.00 - 58000.00 CAD / Year

Randstad

Expiration Date

August 22, 2026

Requirements

Bachelor's degree or equivalent professional experience level
Minimum of 3 years of experience in customer care or similar roles
Previous experience in a senior, specialist, or mentoring capacity
Strong experience working in a B2B environment
Advanced proficiency in English
French or Spanish is a major asset
Proven experience with CRM and ERP systems
Availability to work 9:00 AM to 6:00 PM onsite at the Mississauga office
Affinity for technical products or high-end design is preferred

Job Responsibility

Act as the primary point of contact for complex customer care inquiries and escalations
Provide expert guidance on product installations, pricing, and high-impact service recovery cases
Oversee the accurate processing of orders, invoices, and customer data within SAP and HubSpot systems
Monitor order flow proactively to identify and resolve operational bottlenecks
Manage complex return and warranty processes across logistics, sales, and product departments
Identify recurring service issues and initiate structural process improvements
Oversee online reviews and customer feedback to improve digital service quality
Act as a mentor and sparring partner for junior team members and the Team Lead
Drive the adoption of AI and automation tools to optimize customer care workflows

What we offer

Competitive annual salary of $50000-58000
Performance-based monthly bonus structure
Comprehensive benefits package including dental and a healthcare spending account
Global learning and development budget of €2,000 every two years for coaching and training
3 weeks of vacation
Modern, high-end work environment with a focus on a supportive and social culture
Opportunities for professional growth into team lead or sales roles as the company grows

Fulltime

New

Customer Service Representative

Are you looking to plant deep roots with a stable, close-knit organization that ...

Location

Canada , Mississauga

Salary:

60000.00 - 70000.00 USD / Year

Randstad

Expiration Date

August 23, 2026

Requirements

1 to 3 years of professional experience working in a dedicated customer service, order desk, client care, or administrative data-entry role
Ability to work full-time, 100% on-site at the Mississauga location
Exceptional verbal and written English communication skills, with a heavy emphasis on professional email correspondence
Practical proficiency with Microsoft Office, specifically Outlook, Word, and Excel spreadsheet navigation
Must demonstrate a long-term mindset, looking to build a stable, lasting career as a dedicated, long-term Customer Service Representative

Job Responsibility

Respond to customer inquiries by email and phone in a professional, courteous, and timely manner
Receive, review, and enter customer orders accurately, checking for pricing correctness and product specifications
Prepare detailed quotations, sales orders, and distribute order confirmations and related paperwork
Monitor open orders, coordinate shipping schedules, and provide customers with regular status updates
Input client information and track logistics across systems during the ongoing company-wide migration from AS400 to the Zoho ERP platform
Liaise directly with suppliers, warehouse personnel, and sales representatives to ensure timely order fulfillment
Utilize Microsoft Excel daily to maintain accurate order logs, tracking spreadsheets, and perform data entry

What we offer

Competitive base salary ranging from $60,000 to $70,000 per year, based on experience
Additional bonus potential up to 10% of your annual salary
Stable, predictable full-time hours with your choice of an 8:00 AM – 4:30 PM or 9:00 AM – 5:30 PM schedule, with absolutely no overtime required
Generous 1-hour daily lunch breaks, featuring a company-ordered team lunch every single Friday
Standard 2 weeks of paid vacation alongside a compassionate, flexible wellness approach to health and sick days

Fulltime

New

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , Auburn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service, call center, or administrative support experience
Strong communication and problem-solving skills
Ability to manage multiple priorities in a fast-paced environment
High attention to detail and accuracy
Proficient in Microsoft Office and data entry systems
Reliable, professional, and team-oriented

Job Responsibility

Respond to inbound calls, emails, and customer inquiries in a timely and professional manner
Resolve customer issues, complaints, and requests with a focus on customer satisfaction
Process orders, updates, and account changes accurately within internal systems
Maintain detailed and accurate documentation of customer interactions
Coordinate with internal departments to resolve service or account-related issues
Provide product, service, or policy information to customers as needed
Support administrative tasks including data entry, reporting, and scheduling
Ensure adherence to company policies and service standards

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan
free online training

New

Customer Service Representative

We are looking for a bilingual Customer Service Representative to support policy...

Location

United States , Greenville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Fluency in both English and Spanish is required for verbal and written customer communication
Previous experience in a customer service or call center environment is preferred
Ability to manage inbound and outbound phone activity in a fast-paced setting
Strong data entry skills with attention to detail and accuracy
Comfortable handling email correspondence and documenting customer interactions
Working knowledge of Microsoft Word and Microsoft Excel
Ability to organize tasks, manage schedules, and provide dependable follow-through
Strong communication skills and a customer-focused approach to problem-solving.

Job Responsibility

Manage incoming calls and respond to customer questions in English and Spanish with professionalism and empathy
Place outbound calls as needed to follow up on requests, provide updates, and confirm next steps with customers
Assist customers with service-related concerns, account questions, and general inquiries while delivering a positive experience
Enter customer information, service details, and updates into internal records with a high level of accuracy
Draft and respond to email communications clearly and promptly to support customer needs and issue resolution
Coordinate and schedule appointments or service interactions based on customer requests and business needs
Process order-related information and complete administrative tasks required to support daily customer service operations
Use Microsoft Word and Excel to maintain documentation, track activity, and support reporting needs.

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

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