Customer Service Representative Job at IAG GBS (Huntsville)

Customer Service Representative

We are looking for a Customer Service Representative to join a mortgage services...

Location

United States , Tempe

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, such as call center support or a similar role
Strong verbal communication skills with the ability to explain information clearly and professionally
Effective problem-solving abilities and a customer-first approach to resolving questions or concerns
Comfort working in a high-volume call environment with both inbound and outbound responsibilities
Availability to work onsite in Tempe, Arizona Monday through Friday, with one scheduled Saturday shift per month
Interest in developing knowledge of mortgage servicing and growing within the financial services field.

Job Responsibility

Respond to incoming customer calls related to mortgage accounts, including payment activity, escrow matters, and general loan questions
Place outbound calls to borrowers to discuss overdue payments and provide appropriate account support
Deliver attentive, solutions-focused service while addressing a high volume of customer interactions each day
Record call details, account updates, and customer conversations accurately within internal systems
Apply company policies, regulatory expectations, and service standards consistently during every interaction
Take part in paid training, guided shadowing, and ongoing coaching to strengthen product knowledge and call handling skills.

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan
Free online training

Fulltime

Customer Service Representative

We are seeking a reliable and customer-focused Customer Service Representative t...

Location

United States , Federal Way

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

1+ years of customer service, call center, or client-facing experience preferred
Strong communication and interpersonal skills
Ability to multitask and problem-solve in a fast-paced environment
Detail-oriented with strong organizational skills
Proficiency with Microsoft Office and data entry systems

Job Responsibility

Respond to inbound calls, emails, and inquiries in a timely and professional manner
Assist customers with questions related to services, accounts, or requests
Resolve issues efficiently while maintaining a high level of customer satisfaction
Enter and update customer information accurately in internal systems
Coordinate with internal teams to address and escalate concerns as needed
Maintain detailed records of customer interactions and follow-ups
Support additional administrative or clerical tasks as assigned

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

Customer Service Representative

Location

United States , Fort Worth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, order support, or a related administrative role
Strong data entry skills with a high level of accuracy and attention to detail
Ability to communicate clearly and professionally with customers and internal teams
Comfortable working in both office and warehouse-adjacent environments as needed
Able to stay organized and manage multiple priorities in a fast-moving workplace
Basic computer proficiency and confidence learning company systems and processes
Dependable work habits and a team-oriented approach to problem-solving

Job Responsibility

Enter customer and order information accurately into company systems while maintaining organized records
Respond to customer inquiries with professionalism and provide timely updates on orders, shipping activity, and product availability
Coordinate with internal departments to help ensure domestic and international shipments are processed correctly and on schedule
Work across office and warehouse areas to confirm order status, resolve discrepancies, and support day-to-day fulfillment needs
Review order details carefully and address issues related to documentation, quantities, or delivery information
Communicate with team members to keep workflow moving efficiently in a busy distribution setting
Assist with tracking shipments and following up on outstanding order questions to support a positive customer experience

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Customer Service Representative

We are seeking a detail-oriented and customer-focused Customer Service Represent...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, data entry, and order entry required
Ability to work efficiently in a high-volume customer service environment
Strong verbal and written communication skills
Excellent attention to detail and organizational skills
Proficiency with Microsoft Office and customer relationship management or order processing systems
Ability to multitask, prioritize, and work independently in a deadline-driven setting

Job Responsibility

Handle a high volume of inbound and outbound customer service inquiries via phone, email, and/or chat
Provide timely, professional, and courteous assistance to customers regarding products, orders, account information, and service issues
Accurately perform data entry and maintain customer records in internal systems
Process and enter customer orders with a high level of accuracy and attention to detail
Resolve customer concerns, escalate complex issues as needed, and ensure follow-up for prompt resolution
Collaborate with internal departments to support order fulfillment and customer satisfaction
Maintain knowledge of company products, services, and procedures to effectively assist customers

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support customers in Cha...

Location

United States , Charlotte

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma required
an associate degree is preferred
Prior experience in customer service, call center support, or a similar inbound service environment
Technical familiarity with troubleshooting or repairing mechanical, electrical, or hydraulic systems is strongly preferred
Ability to identify problems, evaluate available resources, and apply sound diagnostic thinking to customer-reported issues
Strong verbal and written communication skills, with the ability to explain technical information to a range of audiences
Demonstrated patience, empathy, and professionalism when supporting customers through service concerns
Strong attention to detail, adaptability, and the ability to work effectively both independently and as part of a team

Job Responsibility

Provide phone-based support to customers by addressing product questions, diagnosing common equipment concerns, and guiding them toward effective resolutions
Build and maintain working knowledge of pool and spa product lines, support resources, and service procedures to deliver accurate information during each interaction
Investigate reported issues involving mechanical, electrical, or hydraulic components and determine appropriate next steps based on available troubleshooting information
Handle customer concerns, complaints, and service-related disputes with professionalism, empathy, and close adherence to company standards
Manage assigned cases independently while also partnering with teammates to resolve more complex service matters in a timely manner
Route unresolved or advanced technical problems to higher-level support or leadership when additional expertise is required
Communicate clearly with both consumers and industry professionals, ensuring technical guidance is easy to understand and properly documented

What we offer

medical insurance
vision insurance
dental insurance
life insurance
disability insurance
401(k) plan

Customer Service Representative

We are looking for a Customer Service Representative to join a plastics manufact...

Location

United States , Dallas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, or a similar client-facing role
Ability to manage order entry tasks accurately while maintaining strong attention to detail
Comfortable handling inbound calls and customer communications in a fast-paced environment
Strong verbal and written communication skills, including the ability to explain technical, pricing, and delivery information clearly
Technical aptitude and the ability to understand product specifications and align recommendations to customer applications
Experience using CRM, order management, or related business systems such as Salesforce or similar platforms
Ability to interpret inventory and availability information to provide dependable lead times and customer commitments
legally authorized to work in the United States

Job Responsibility

Respond to inbound customer and partner inquiries, addressing product-related questions and routing more complex concerns to the appropriate internal teams when needed
Assist sales and territory contacts by sharing current pricing, product details, and estimated lead times to support customer decisions
Recommend suitable products based on application needs and provide knowledgeable guidance to both internal stakeholders and external customers
Record customer interactions, requests, and follow-up actions in Salesforce and related systems to maintain accurate service documentation
Enter and manage orders with a high degree of accuracy, ensuring details are complete and aligned with customer requirements
Review inventory information in LN to confirm product availability, expected ship dates, and reliable delivery timelines
Support the overall customer journey by proactively communicating updates and helping resolve service issues efficiently
Participate in cross-training efforts so the team can maintain coverage and consistent service across product support activities

What we offer

medical
vision
dental
life and disability insurance
company 401(k) plan
free online training

Fulltime

Customer Service Representative

Robert Half is currently seeking to hire a qualified and experienced Customer Se...

Location

United States , Eugene

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience
Proficient in utilizing customer service software, databases and CRM
Excellent oral and written communication skills
Exceptional interpersonal and problem-solving skills
Demonstrated attention to detail and accuracy
Ability to remain calm and courteous in periods of stress.

Job Responsibility

Responding promptly to customer inquiries in a polite and professional manner
Handling and resolving customer complaints
Processing orders, forms, applications, and requests
Providing customers with product and service information
Documenting customer interactions and transactions, detailing inquiries or complaints as well as actions taken
Monitoring customer service team and ensuring all policies and procedures are adhered to
Developing and maintaining customer relationships and updating customer databases
Performing any other duties as assigned by the management.

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

Customer Service Representative

We are looking for a Customer Service Representative to support a manufacturing ...

Location

United States , Cincinnati

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a similar client-facing position
Comfort handling a high volume of inbound calls while maintaining professionalism and accuracy
Ability to manage outbound follow-up calls and email correspondence in a timely manner
Strong data entry skills with close attention to detail and accuracy
Experience with order entry, appointment scheduling, or related administrative support tasks
Working knowledge of Microsoft Excel and Microsoft Word
Effective communication skills and the ability to interact professionally with customers and colleagues.

Job Responsibility

Respond to incoming customer calls and emails with timely, attentive service and clear follow-up
Handle both inbound and outbound communication to address questions, confirm details, and provide status updates
Enter customer orders and related information accurately into internal systems to support efficient processing
Schedule appointments and coordinate service or order-related timelines based on customer needs
Maintain organized records through consistent data entry and documentation of customer interactions
Prepare purchase-related documentation and assist with administrative tasks tied to order management
Use Microsoft Excel and Microsoft Word to track information, create documents, and support daily operations
Work collaboratively with internal teams to resolve issues and keep customers informed throughout the process.

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

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