Customer Service Representative, Robert Half

Robert Half

Location:
United States, Florence

Category:
Customer Service

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Customer Service Representative will assist the Branch Manager with overall operations of the branch office, in particular, customer relations, accounts building, and compliance. The CSR will perform in accordance with RMC’s Mission, Vision, and Shared Values.

Job Responsibility:

Develop and improve customer relations and provide exceptional service to all customers
Grow account volume through good judgment and effective customer solicitations at counter and by telephone
Comply with all company policies and all State and Federal lending regulations
title recording and maintain report
Minimize delinquent debt through appropriate telephone collection activities
Post all payments and fees to customer accounts in compliance with Company Policy
Data entry of loan application and documents
Take and process credit loan applications
Sign checks for loans, branch expenses and money remittances
Close loans as directed by the Manager

Requirements:

High School Diploma or Equivalent
Computer literacy
Data entry proficiency
Basic math
Must criminal background check

Nice to have:

Experience in a public-facing position
Experience in consumer finance industry

What we offer:

medical insurance
vision insurance
dental insurance
life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:
October 30, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative