Customer Service Representative Jobs

Customer Service Representative

Helpware

Location:
Mexico, Guadalajara

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

Save Job

Apply Position

Job Description:

As a Customer Service Representative (CSR), your primary responsibility is to provide exceptional customer service and support. You will be the primary point of contact for customers, addressing inquiries, resolving issues, and ensuring their satisfaction.

Job Responsibility:

Responding to customer needs
Ensuring customer requests are handled in an appropriate and timely manner
Provide cutting-edge service in a friendly, confident, and knowledgeable manner
Utilize various Helpware and client-based tools and applications for customer support
Fully dedicated to a 40-hour work week with shifting schedules

Requirements:

At least 1+ years of BPO experience preferably in customer service
Outstanding verbal and written communication in business terms with external customers
B2 English Proficiency
Capability to maintain the highest confidentiality around company proprietary information
Enjoyment of working with and communicating with people and solving problems
Ability to multitask and prioritize while remaining calm and pleasant
Solid problem-solving skills
Strong organizational skills
Quick thinker & able to adapt
Courteous with customers

Additional Information:

Job Posted:
December 09, 2025

Employment Type:

Fulltime

View All Jobs In This Company

Job Link Share:

Welcome to CrawlJobs.com –
Your Global Job Discovery Platform

At CrawlJobs.com, we simplify finding your next career opportunity by bringing job listings directly to you from all corners of the web. Using cutting-edge AI and web-crawling technologies, we gather and curate job offers from various sources across the globe, ensuring you have access to the most up-to-date job listings in one place.