Customer Service Representative Job at Robert Half (West Palm Beach)

Customer Service Representative

Robert Half

Location:
United States , West Palm Beach

Category:
Customer Service

Contract Type:
Not provided

Salary:

20.00 - 25.00 USD / Hour

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Job Description:

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app and get 1-tap apply, notifications of AI-matched jobs, and much more.

Requirements:

Manage on-boarding of customer accounts
Accurately process orders, returns, and exchanges according to company policies and procedures
Address customer inquiries, concerns, and complaints promptly and professionally
Provide exceptional customer service via phone, email and in-person interactions
Check stock for availability, verify price, and assist with logistical information
Maintain accurate records of customer interactions and transactions
Coordinate with other departments to ensure the successful delivery of the product
Stay up-to-date on product knowledge, company policies, and industry trends
Handle customer complaints, provide appropriate solutions and alternatives
follow up to ensure resolution while maintaining professionalism
escalate issues to management when needed
Assist with Return Material Authorizations (RMA’s), Corrective and Preventative Actions (CAR’s)
Work with confidential customer information
Build sustainable relationships and trust with customer accounts through open communication
Assist with various administrative tasks as needed
Answering Inbound Calls
Call Center Customer Service
Customer Service
Data Entry
Email Correspondence
Inbound Outbound Calls
Microsoft Excel
Microsoft Word
Order Entry
Schedule Appointments
Administrative procedures

What we offer:

medical
vision
dental
life and disability insurance
company 401(k) plan

Additional Information:

Job Posted:
March 25, 2026

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