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Customer Service Representative

Robert Half

Location:
United States , Fort Lauderdale

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

Our client is seeking a Customer Service Representative to support their finance department during the rollout of a new payment system, Snap Pay. In this 1–2 month temporary role, you will assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting. The position requires providing guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform. Ideal candidates will have strong communication skills and previous experience in customer service and/or finance support. Monday - Friday: 9am - 5pm. Fort Lauderdale - 33309.

Job Responsibility:

Assist U.S. customers with accessing the Snap Pay portal, including login support, payment setup, instructions, and troubleshooting
Provide guidance and education to customers via phone, email, or chat, ensuring a seamless adoption of the new platform

Requirements:

Minimum of 1 year of experience in customer service
Strong skills in handling inbound and outbound calls effectively
Proficiency in order entry and maintaining detailed records
Excellent communication abilities, both verbal and written
Ability to multitask and prioritize in a fast-paced setting
Familiarity with customer service software and tools is a plus
Strong problem-solving skills with a focus on customer satisfaction
High school diploma or equivalent is required

Nice to have:

Familiarity with customer service software and tools is a plus

What we offer:

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

Additional Information:

Job Posted:
April 27, 2026

Work Type:

On-site work

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