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Robert Half · Customer Service

Customer Service Representative

United States, Spartanburg · Job Posted March 01, 2026

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Job Description

We are looking for a dedicated Customer Service Representative to join our team in Spartanburg, South Carolina. This long-term contract position is ideal for individuals who excel in a fast-paced, call center environment and are committed to delivering exceptional customer support. The role involves managing inbound calls and providing timely and accurate assistance to clients.

Job Responsibility

Manage a high volume of inbound calls, ensuring prompt and courteous responses to customer inquiries
Deliver outstanding customer service by addressing concerns and resolving issues efficiently
Perform accurate data entry to maintain customer records and track interactions
Communicate effectively through email correspondence to address client needs
Schedule appointments and coordinate with clients to ensure seamless service delivery
Handle order entry tasks, ensuring accuracy and timely processing
Utilize Microsoft Word and Excel to support documentation and reporting requirements
Maintain a calm and attentive demeanor in a fast-paced call center environment
Collaborate with team members to improve processes and enhance customer satisfaction

Requirements

Previous experience in call center customer service or a related field
Strong skills in answering inbound calls and managing customer inquiries
Proficiency in data entry and handling email correspondence
Familiarity with Microsoft Excel and Word for documentation and reporting
Ability to process orders accurately and efficiently
Excellent communication skills, both verbal and written
Proven ability to schedule appointments and coordinate effectively
Comfortable working in a fast-paced, high-pressure environment

What we offer

medical, vision, dental, and life and disability insurance
eligible to enroll in our company 401(k) plan

Robert Half - All Job Offers

Spartanburg

Customer Service Representative

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