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Customer Service Representative

Mr. Handyman

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Location:
United States, Boyertown

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

18.00 - 20.00 USD / Hour

Job Description:

Mr. Handyman is known for exceptional service, quality work, and our “Done Right Promise.” We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

Job Responsibility:

  • Lead management and Scheduling – you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers – You’ll communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers – Deliver a great experience that wows every customer. You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Requirements:

  • Live within the area
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills

Nice to have:

  • Be able to Multi Task
  • Be highly organized and detail oriented
  • Possess excellent customer communication and independent work skills
  • Deliver solutions
  • Perform Inside Sales over phone
  • Be a self-starter
  • Have computer experience with Office and Excel
What we offer:
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life’s important events

Additional Information:

Job Posted:
December 10, 2025

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