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This Contract to permanent role is ideal for someone who is detail oriented, thrives in a fast-paced environment, and enjoys providing exceptional service to customers. The position involves front office support, handling payments, and addressing customer concerns with tact and efficiency.
Job Responsibility:
Greet customers and manage interactions
Process and collect payments accurately and efficiently
Handle customer inquiries, including resolving complaints and providing solutions
Answer inbound and outbound calls promptly and professionally
Maintain detailed and accurate records through clerical and receptionist duties
Complete required paperwork with precision and attention to detail
Manage tasks in a calm and organized manner, even when dealing with challenging situations
Requirements:
Minimum of 2 years of experience in customer service or related roles
Proficiency in handling inbound and outbound calls with professionalism
Strong clerical and organizational skills, including accurate data entry
Ability to collect and process payments efficiently and securely
Excellent communication and interpersonal skills
Experience managing customer concerns and complaints effectively
Demonstrated ability to multitask and prioritize responsibilities
Strong attention to detail, especially in completing paperwork
What we offer:
medical, vision, dental, and life and disability insurance