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Customer Service Representative

https://www.roberthalf.com Logo

Robert Half

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Location:
United States , Jackson

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Category:
Customer Service

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Contract Type:
Not provided

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Salary:

Not provided
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Job Description:

We are looking for a motivated and detail-oriented Customer Service Representative to join our team in Jackson, New Jersey. This is a long-term contract position offering an excellent opportunity to work in a dynamic environment while providing exceptional support to clients. Ideal candidates will thrive in multitasking and enjoy contributing to a positive organizational culture.

Job Responsibility:

  • Build and maintain strong relationships with clients, ensuring their needs are met effectively
  • Manage customer accounts, updating records and resolving inquiries promptly
  • Collaborate with colleagues to foster teamwork and support company goals
  • Demonstrate professionalism and empathy while addressing customer concerns
  • Maintain accurate and organized documentation of client interactions
  • Assist in promoting a positive work culture through active participation and engagement
  • Shadow colleagues during the onboarding process to gain a thorough understanding of responsibilities
  • Uphold business casual standards while representing the company
  • Handle time approvals and scheduling tasks efficiently
  • Support nursing home clients by addressing their unique pest management needs

Requirements:

  • Proven ability to multitask and prioritize tasks in a fast-paced environment
  • Strong problem-solving skills with attention to detail
  • Excellent oral and written communication skills
  • Dependable and committed to delivering high-quality service
  • Proficient in computer use and internet navigation
  • Positive attitude with a willingness to work collaboratively as part of a team
  • Empathy and professionalism when interacting with clients
  • Previous customer service experience preferred
What we offer:
  • medical, vision, dental, and life and disability insurance
  • eligible to enroll in our company 401(k) plan

Additional Information:

Job Posted:
January 15, 2026

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