Customer Service Representative

• Perform bulk data entry tasks with precision and attention to detail
• Review and validate payment information to ensure accuracy within the system
• Code and manage financial transactions efficiently
• Analyze ledgers and reconcile discrepancies as needed
• Maintain accurate records and documentation using Salesforce
• Handle up to 30 inbound and outbound calls daily, addressing customer inquiries and concerns
• Provide exceptional customer service in a call center environment
• Utilize Yardi and Salesforce software for data processing and record keeping
• Collaborate with team members to improve processes and workflows
• Ensure compliance with company policies and procedures in all tasks

• Proven experience in customer service, preferably in a call center setting
• Proficiency in order entry and handling inbound and outbound calls
• Strong analytical skills for reviewing and reconciling financial data
• Familiarity with Yardi and Salesforce software is highly preferred
• Excellent communication and interpersonal skills
• Ability to manage multiple tasks efficiently in a fast-paced environment
• High level of accuracy and attention to detail

Experience in the real estate or property industry is a plus

• medical, vision, dental, and life and disability insurance
• eligible to enroll in our company 401(k) plan