Customer Service Representative Job at Robert Half (Plymouth)

New

Customer Service Representative

We are looking for a Customer Service Representative to join a growing team in A...

Location

United States , Fayetteville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

High school diploma or equivalent required
Previous customer service experience in a fast-paced setting is preferred
Strong communication skills, including the ability to interact effectively by phone and in writing
Comfortable handling multiple priorities while staying organized and attentive to detail
Proficiency with basic computer applications, internet-based tools, and Microsoft Excel
Ability to work independently, contribute to team objectives, and remain composed in high-pressure situations
Demonstrated professionalism, reliable attendance, and sound judgment when working with confidential information

Job Responsibility

Respond to incoming customer calls and provide timely, courteous support for a range of service-related questions
Record client interactions thoroughly in the case management system to ensure accurate tracking and follow-up
Maintain daily activity records that support productivity monitoring and continuous performance improvement
Reach out to customers when additional clarification or follow-up is needed to bring more complex issues to resolution
Assist with assigned team initiatives, including testing activities and customer support projects led by management
Adjust quickly to updated procedures, service expectations, and departmental guidelines as business needs change
Deliver a high-quality experience in an onsite call center environment while balancing efficiency with quality service

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a detail-focused Customer Service Representative to support a...

Location

United States , Oakland

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, customer support administration, or order processing within a fast-paced business setting
Advanced proficiency in Microsoft Excel, with the ability to maintain trackers, organize data, and produce accurate reports
Experience working with order information and business systems such as Oracle
Strong written and verbal communication skills, including the ability to share updates clearly with cross-functional teams and leadership
Demonstrated organizational and project coordination skills with the ability to manage multiple priorities at once
Solid analytical and mathematical ability for data review, reporting, and status tracking
Comfortable handling inbound and outbound communication related to customer service and order follow-up
High attention to detail and the ability to respond quickly to changing business needs while maintaining accuracy.

Job Responsibility

Manage incoming customer order activity by coordinating updates across internal teams and ensuring information is processed accurately and on time
Maintain and refine Excel-based trackers to monitor confirmed projects, status changes, and outstanding items requiring follow-up
Generate operational and customer service reports from Oracle and other internal systems to support leadership decision-making
Compile daily, weekly, and monthly reporting for customer service and broader business needs with a strong focus on accuracy
Communicate with sales, engineering, and production teams to gather current project details and resolve missing or unclear information
Support leadership with behind-the-scenes administrative work, including documentation updates, report preparation, and status tracking
Participate in recurring sales meetings and contribute clear updates on project activity, customer issues, and reporting insights
Present collected data and project information during conference calls or internal meetings when needed
Monitor key metrics and keep records current to help the department stay organized in a fast-moving environment.

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support a high-volume se...

Location

United States , Brentwood

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service or call center support is required
Ability to manage inbound and outbound calls with professionalism and confidence
Strong data entry and order entry skills with close attention to detail
Clear verbal and written communication skills for interacting with customers and internal teams
Comfortable working in a fast-paced environment while handling multiple tasks accurately
Proficiency in standard computer systems and the ability to learn new tools quickly
Demonstrated commitment to providing responsive, customer-focused service

Job Responsibility

Provide regular updates on enrollment progress to clients, sales teams, and project stakeholders
Serve as a point of contact between vendors and clients to resolve payment concerns and discuss terms
Address vendor objections with effective communication and alternative solutions
Handle a high volume of incoming and outgoing calls in a professional and timely manner
Utilize multiple systems and tools to navigate accounts and support vendors efficiently
Maintain clear, professional communication across customers, internal teams, and leadership
Identify opportunities to promote additional services or solutions when appropriate
Route calls or inquiries to the appropriate departments as needed
Deliver accurate account details quickly in a fast-paced environment
Collaborate with team members while demonstrating strong interpersonal skills

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Customer Service Representative

We are seeking a reliable and professional Customer Service Representative to su...

Location

United States , Hickory

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer service experience required
Previous high-volume call center experience strongly preferred
Proficiency with CRM systems (Salesforce, HubSpot, or similar)
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
Strong verbal and written communication skills
Ability to multitask and manage a high volume of inquiries efficiently
Detail-oriented with strong organizational and problem-solving skills
Ability to work both independently and as part of a team

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and professional manner
Resolve issues related to orders, billing, account updates, and general service questions
Document all interactions accurately within the company’s CRM system
Maintain a high level of customer satisfaction through clear communication and problem-solving
Escalate complex issues as needed to appropriate departments
Meet performance metrics including response time, call quality, and resolution goals
Support additional administrative or customer support tasks as needed

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

We are seeking a compassionate and detail-oriented Customer Service Representati...

Location

United States , Bridgeport

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous service coordination experience required
Strong customer service skills with the ability to handle inquiries professionally and efficiently
Proficiency in Microsoft Office Suite required
Experience with data entry, documentation, and maintaining accurate records
At least 2 years of experience in customer service, call center support, or a similar service-focused role
Demonstrated ability to handle inbound calls professionally in a fast-paced environment
Experience with order entry, data entry, and maintaining accurate customer records
Comfortable making outbound calls for follow-up, confirmations, or additional support
Previous experience scheduling or booking appointments with careful attention to detail
Working knowledge of basic office procedures and proficiency with Microsoft Office applications

Job Responsibility

Handle inbound calls and inquiries from seniors, caregivers, and community members regarding services, programs, and eligibility requirements
Coordinate services by connecting callers with resources such as transportation, meal programs, healthcare support, and benefits
Perform data entry and case tracking, including logging interactions, updating client records, and documenting service requests in the system
Resolve customer concerns by following up on requests and escalating more complex issues as needed
Provide administrative support, including scheduling appointments and assessments
Assist with intake processes for new clients
Manage emails and general office communications

What we offer

medical
vision
dental
life insurance
disability insurance
401(k) plan

New

Customer Service Representative

We are seeking a reliable and professional Customer Service Representative to su...

Location

United States , Kannapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer service experience required
Previous high-volume call center experience strongly preferred
Proficiency with CRM systems (Salesforce, HubSpot, or similar)
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
Strong verbal and written communication skills
Ability to multitask and manage a high volume of inquiries efficiently
Detail-oriented with strong organizational and problem-solving skills
Ability to work both independently and as part of a team

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and professional manner
Resolve issues related to orders, billing, account updates, and general service questions
Document all interactions accurately within the company’s CRM system
Maintain a high level of customer satisfaction through clear communication and problem-solving
Escalate complex issues as needed to appropriate departments
Meet performance metrics including response time, call quality, and resolution goals
Support additional administrative or customer support tasks as needed

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Tullahoma

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Logan

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Product knowledge is preferred.

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.

What we offer

options for healthcare coverage
401(k)
tuition
reimbursement
vacation
sick
holiday pay

Fulltime

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