Customer Service Representative Job at MMC Group LP (East Hartford)

New

Customer Service Representative

As a Customer Support Representative, you will collaborate with core team member...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Previous experience in customer service, sales, or other related fields
Ability to build rapport with customers
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills
Golf or travel industry experience (not required)
Logistics or transportation experience (not required)
Ability to multitask and prioritize while remaining calm and pleasant
Solid problem-solving skills
Strong organizational skills

Job Responsibility

Handle customer inquiries
Provide information about our services
Troubleshoot and resolve issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services
Ensuring customer requests are handled in an appropriate and timely manner
Provide cutting-edge service in a friendly, confident and knowledgeable manner
Utilize various Helpware and client-based tools and applications for customer support

Fulltime

New

Customer Service Representative

The Customer Support Representative will serve as the first point of contact to ...

Location

Philippines , Taguig

Salary:

Not provided

Helpware

Expiration Date

Until further notice

Requirements

Must be willing to work from 5a-8p MST
High School Graduate
2+ Years work experience in call center or CSR in office position
Basic computer skills
Excellent communication skills
Must be at least 18 years of age
Able to work well with other departments
Engage customers professionally and friendly
Excellent people skills/customer service
Experience assisting customer via email, chat, and phone

Job Responsibility

Answer & assist incoming customer inquiries via phone, email, and chat
Assist customers with purchases
Keep updated on client product and be able to answer questions for customers
Help facilitate returns/exchanges
Admin responsibilities
Scheduling appointments
Collaborate with management teams to stay updated on new products, services, and policies
Record customer information within our customer service database
Engage with clients in a friendly and professional manner while actively listening to their concerns
Offer support and solutions to customers in accordance with the company's customer service policies

Fulltime

New

Customer Service Representative

As a Customer Service Representative, you will serve as contact for customer inq...

Location

United States , Birmingham

Salary:

43200.00 - 59400.00 USD / Year

Baxter

Expiration Date

Until further notice

Requirements

High school diploma required
Preferred 3 - 4 years experience in customer service
Must be able to operate a personal computer and appropriate software packages
Strong communications skills
Proficient interpersonal and organizational skills
Able to work independently and be proactive

Job Responsibility

Process and key customer orders using QAD ERP system
Resolve pricing and vendor corrections promptly to facilitate same day shipments
Assist with customer and field sales representative questions and issues such as product availability, delivery status and pricing via phone or email
Maintain records of product sales and prepare daily sales reports for management review as requested
Serve as main Customer Service contact for special pricing agreements
Assist Customer Service Supervisor in tracking and shipping backorders as products become available
Update open order reports as needed
Responsible for processing of customer returns
Assist other departments such as Credit and Collections and Purchasing to meet customer product needs and order fulfillment

What we offer

Medical and dental coverage that start on day one
Insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance
Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount
401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching
Flexible Spending Accounts
Educational assistance programs
Time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service
Family and medical leaves of absence
Paid parental leave
Commuting benefits

Fulltime

New

Customer service representative

Randstad Canada is currently seeking experienced and highly organized Customer S...

Location

Canada , Winnipeg

Salary:

Not provided

Randstad

Expiration Date

August 08, 2026

Requirements

Strong verbal and written communication skills to effectively interact with customers and internal teams
Superior attention to detail for accurately entering inventory, orders, and KPI data
Ability to investigate and resolve order discrepancies, billing issues, and customer complaints independently
Excellent capacity for prioritizing multiple tasks, managing a high volume of work, and meeting month-end deadlines
Working knowledge of common office software, including Outlook, MS Office programs, and MS Access
A positive and professional demeanor with a commitment to providing outstanding customer care

Job Responsibility

Taking inbound customer orders and accurately entering them into the Warehouse Management System (WMS) and the KPI Database
Serving as the primary liaison between customers and the company, responding to requests and complaints promptly, and communicating order/receiving discrepancies to achieve agreeable conclusions
Maintaining accurate inventory information for customers through diligent entry of receipts and inbound orders
Liaising with warehouse and operations staff to clarify orders, resolve issues, and ensure seamless picking and shipping processes
Reporting any shipping/receiving errors, revenue adjustments, or significant customer disagreements to the Office Manager in a timely manner
Being prepared to cross-train and perform the duties of other Customer Service Representative positions as required by the needs of the logistics operation

What we offer

Competitive Compensation
Free parking on-site
Healthy work-life balance with a Monday-Friday working schedule in the office - no weekend or shift work required
Secure a permanent full-time position
Opportunity to cross-train and gain valuable experience across various customer care and administration functions
Work with a supportive team in a dynamic and central location in Winnipeg

Fulltime

New

Customer Service Representative

Robert Half's client in Franklin MA is looking for a fulltime customer service r...

Location

United States , Franklin

Salary:

19.00 USD / Hour

Robert Half

Expiration Date

Until further notice

Requirements

Strong communication and follow-up skills
Working with internal teams and clients
Strong relationship management
Strong technical skill set
Bilingual is a plus
CRM experience is a plus

Job Responsibility

Incoming calls/emails
Data entry
Order processing
Strong communication and follow-up skills
Working with internal teams and clients
Strong relationship management
Strong technical skill set

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support a busy customer ...

Location

United States , Sacramento

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of call center or customer service experience is required
Strong verbal communication and active listening skills with the ability to manage customer concerns effectively
Experience handling high-volume phone interactions and maintaining composure in a service-driven environment
Ability to coordinate with multiple internal teams to support issue resolution
Comfortable working in an onsite setting in Sacramento, California
Spanish language skills are a plus
College education is welcome but not required

Job Responsibility

Handle incoming customer interactions with patience and attention, using thoughtful questions to fully understand each issue and provide accurate support
Route inquiries to the appropriate team members when needed and follow through with internal departments to help resolve service concerns and complaints
Build working knowledge of company processes, services, and transactions to deliver informed assistance and support cross-functional needs when appropriate
Keep customer care leadership informed of recurring issues, service disruptions, or workflow challenges that could affect customers, partners, or business operations
Complete daily work in alignment with company expectations, supervisory guidance, and all applicable regulatory standards
Provide a high level of service in a fast-paced call center environment while maintaining a consistent, customer-focused approach across each interaction
Work onsite five days per week and contribute to a collaborative office-based customer service team

What we offer

Medical, vision, dental, and life and disability insurance
Enrollment in company 401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, order entry, or a similar client-facing role
Ability to troubleshoot customer issues and provide technical assistance in a clear, patient, and solution-oriented manner
Strong written and verbal communication skills with the ability to explain information to a wide range of customers
Excellent organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines
Calm, detail-oriented approach when handling challenging situations or escalated concerns
Proven ability to work collaboratively, build trust with colleagues, and contribute positively to a team environment
Strong attention to detail, sound judgment, and effective problem-solving skills
Adaptability and willingness to learn new products, procedures, and tools in a fast-paced setting

Job Responsibility

Provide timely, attentive assistance to customers across phone, email, and other service channels, ensuring each interaction is handled with care and accuracy
Guide customers and internal teams on product solutions, including printers, inks, software, and design-related tools, to help resolve questions effectively
Investigate complex or escalated service issues, identify the right path to resolution, and coordinate with appropriate teams to restore customer confidence
Partner with engineering, product, design, growth, and sales teams to share customer feedback and improve the overall support experience
Monitor assigned cases closely, communicate updates clearly, and follow through until issues are resolved or properly reassigned
Build and maintain strong knowledge of current offerings as well as newly introduced products to support accurate troubleshooting and recommendations
Contribute to team service goals by helping maintain response standards, customer satisfaction levels, and consistent support quality
Support continuous improvement by identifying patterns in customer concerns and suggesting practical ways to enhance processes, service, and product usability

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support a nonprofit orga...

Location

United States , Brooklyn

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in a customer service or client-facing support role
Proficiency with Microsoft Office, including Word, Outlook, and Excel
Strong verbal and written communication skills
Ability to manage multiple priorities in a fast-paced environment
Excellent organizational skills and attention to detail
Detail-oriented demeanor and commitment to providing courteous service

Job Responsibility

Respond to customer questions and service requests by phone, email, or in person with professionalism and care
Provide clear and accurate information about programs, services, and next steps to ensure a smooth customer experience
Document interactions, updates, and follow-up actions in internal records with attention to detail
Coordinate with internal team members to resolve issues, escalate concerns, and maintain timely service
Prepare routine correspondence, reports, and service-related documents using Microsoft Office applications
Track open inquiries and follow through to completion to ensure customer needs are addressed promptly

What we offer

Medical
Vision
Dental
Life and disability insurance
Company 401(k) plan

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