Customer Service Representative, Robert Half

Robert Half

Location:
United States, Fairfax

Category:
Customer Service

Contract Type:
Not provided

Salary:

Not provided

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Job Description:

We are looking for a meticulous Customer Service Representative to join our team located in a Fairfax, Virginia. As a Customer Service Representative, you will be primarily tasked with maintaining customer accounts, resolving customer queries, and processing customer applications. You will be working Monday to Friday onsite. This is an immediate start.

Job Responsibility:

Efficiently address and resolve customer inquiries
Conduct regular monitoring and maintenance of customer accounts
Process and verify customer credit applications with precision
Ensure customer records are accurate and up-to-date
Uphold high standards of customer service at all times
Utilize Microsoft Word, Excel, and Outlook for various tasks
Handle both inbound and outbound customer calls
Document all customer interactions and communications
Perform data entry tasks related to customer service

Requirements:

Applicant must have a minimum of 1+ years office experience
Proven customer support experience or experience as a client service representative
Strong phone contact handling skills and active listening
Excellent work ethics
Familiarity with CRM systems and practices
Ability to handle a high volume of calls daily
Proficiency in Office software is required
Excellent communication and interpersonal skills are a must
Demonstrated ability to handle customer queries and complaints effectively
Ability to multi-task, prioritize, and work in a fast-paced environment

What we offer:

medical
vision
dental
life and disability insurance
eligibility to enroll in company 401(k) plan

Additional Information:

Job Posted:
July 12, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Customer Service Representative