Customer Service Representative Job at NAPA Auto Parts (London)

New

Customer Service Representative

We are seeking a reliable and professional Customer Service Representative to su...

Location

United States , Kannapolis

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Minimum 2+ years of customer service experience required
Previous high-volume call center experience strongly preferred
Proficiency with CRM systems (Salesforce, HubSpot, or similar)
Working knowledge of Microsoft Office Suite (Outlook, Word, Excel)
Strong verbal and written communication skills
Ability to multitask and manage a high volume of inquiries efficiently
Detail-oriented with strong organizational and problem-solving skills
Ability to work both independently and as part of a team

Job Responsibility

Respond to customer inquiries via phone, email, or chat in a timely and professional manner
Resolve issues related to orders, billing, account updates, and general service questions
Document all interactions accurately within the company’s CRM system
Maintain a high level of customer satisfaction through clear communication and problem-solving
Escalate complex issues as needed to appropriate departments
Meet performance metrics including response time, call quality, and resolution goals
Support additional administrative or customer support tasks as needed

What we offer

Medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Tullahoma

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination
Reliability, organization, and attention to detail required
Strong communication skills including written, verbal, and listening
Ability to multi-task and time management skills required
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet
Product knowledge is preferred

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

Options for healthcare coverage
401(k)
Tuition reimbursement
Vacation pay
Sick pay
Holiday pay

Fulltime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Logan

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination.
Reliability, organization, and attention to detail required.
Strong communication skills including written, verbal, and listening.
Ability to multi-task and time management skills required.
Moderate computer skills, including information processing, communicating internally and externally via email, using business systems and searching capabilities to find products on the internet.
Product knowledge is preferred.

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry.
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales).
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters.
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries.
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements.
Orders items to ensure appropriate inventory levels are maintained for customers.
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order.
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory.
Determines the most cost effective shipping method for customer orders.
Partners with Account Representatives to ensure customer satisfaction.

What we offer

options for healthcare coverage
401(k)
tuition
reimbursement
vacation
sick
holiday pay

Fulltime

New

Customer Service Representative

Under close supervision, the Customer Service Representative is responsible for ...

Location

United States , Tupelo

Salary:

Not provided

Genuine Parts Company

Expiration Date

Until further notice

Requirements

Typically requires a high school diploma or GED and zero (0) to three (3) years of related experience or an equivalent combination

Job Responsibility

Responds to basic customer inquires regarding products, provides quotes, and handles order entry
Places customer orders via telephone, fax, email, electronic methods, or walk in (counter sales)
Influences Motion Industries' gross profit through negotiating the sale price and purchase price, within certain parameters
May adjust non-contract customer pricing to meet the demands of the customer based on competition, while maximizing the profit for Motion Industries
Builds customer relationships to drive repeat business by relating to the customer and drive process improvements
Orders items to ensure appropriate inventory levels are maintained for customers
May place orders without approval for orders up to $5,000 per line and $10,000 per purchase order
Responsible for sourcing products in branch inventory, distribution center inventory or supplier inventory
Determines the most cost effective shipping method for customer orders
Partners with Account Representatives to ensure customer satisfaction

What we offer

healthcare coverage
401(k)
tuition
reimbursement
vacation pay
sick pay
holiday pay

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to join a manufacturing org...

Location

United States , Plymouth

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, call center support, or a similar customer-facing role
Ability to manage inbound calls while maintaining a courteous and solution-oriented approach
Experience with order entry and maintaining a high level of accuracy in transactional work
Comfortable making outbound calls when follow-up or clarification is needed
Strong communication skills, both verbal and written, with the ability to interact effectively across teams
Able to work onsite in Plymouth, Minnesota and adapt to a flexible schedule as needed
Strong organizational skills with the ability to prioritize tasks in a busy work environment

Job Responsibility

Respond to incoming customer calls and messages with professionalism, accuracy, and a strong service mindset
Enter customer orders into internal systems and review details carefully to help ensure timely and correct processing
Provide updates on order status, product availability, and general account questions by coordinating with appropriate internal departments
Handle a mix of inbound and outbound customer communication to resolve issues, confirm information, and support ongoing service needs
Document customer interactions, requests, and follow-up actions to maintain organized and reliable records
Work closely with team members during onboarding and training to learn procedures, systems, and service expectations
Support day-to-day customer service operations during a period of team coverage and business transition activity
Escalate complex concerns when needed and help drive issues toward timely resolution

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

New

Customer service representative

Robert Half has an excellent career opportunity for an articulate, highly-skille...

Location

United States , Central Islip

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
Excellent verbal, written, and social communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity

What we offer

medical, vision, dental, and life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to support customers with q...

Location

United States , Elkhart

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service, call center support, or a similar customer-facing role is preferred
Strong verbal communication and active listening skills with the ability to explain information clearly
Ability to stay calm, attentive to detail, and productive in a busy and sometimes noisy work environment
Demonstrated skill in managing multiple tasks at once and adjusting quickly to changing customer needs
Solid problem-solving ability with a consistent focus on customer satisfaction and issue resolution
Comfortable working both independently and as part of a team to meet performance expectations
Experience handling inbound calls, customer inquiries, or order-related support is beneficial

Job Responsibility

Manage a high volume of incoming calls each day, assisting customers with service questions, collection concerns, and account-related requests
Provide clear and accurate guidance to customers while working to resolve issues in a timely and attentive manner
Record details of customer conversations, actions taken, and outcomes to ensure complete and up-to-date service documentation
Use sound judgment and problem-solving skills to address service disruptions and customer complaints effectively
Balance multiple tasks and shifting priorities while maintaining attention to detail in a fast-paced call center environment
Work closely with colleagues to support service goals while also handling responsibilities independently when needed
Deliver a positive customer experience by remaining patient, courteous, and solution-focused during every interaction

What we offer

medical, vision, dental, and life and disability insurance
company 401(k) plan

Fulltime

New

Customer Service Representative

Our client in the Canton, Connecticut is seeking a Customer Service Representati...

Location

United States , Collinsville

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous customer service experience required
Strong verbal and written communication skills
Proficiency with Microsoft Office and customer service/order entry systems
Excellent problem-solving and organizational skills
Ability to work independently and collaboratively within a team
High school diploma or equivalent required

Job Responsibility

Provide prompt, professional support to customers via phone, email, and other communication channels
Respond to inquiries related to orders, products, account information, and service issues
Resolve customer concerns efficiently while maintaining a high level of customer satisfaction
Enter and update customer information accurately in internal systems
Process orders, track shipments, and coordinate with internal departments as needed
Maintain detailed records of customer interactions and follow-up activities
Support general administrative and customer service functions as assigned

What we offer

Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance
Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan

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