Customer Service Representative Job at Robert Half (San Marcos)

New

Customer Service Representative

We are looking for a Customer Service Representative to support a manufacturing ...

Location

United States , Rochester

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Prior experience in customer service within a call center or high-volume support environment
Ability to handle inbound and outbound phone conversations in a confident and attentive manner
Experience with order entry and maintaining accurate customer or transaction records
Strong verbal communication skills with the ability to listen carefully and respond clearly
Comfortable working in a fast-paced setting while balancing multiple tasks and priorities
Solid attention to detail and commitment to delivering dependable customer support
Basic computer proficiency and ability to learn service-related systems and processes quickly

Job Responsibility

Respond to incoming customer calls with care, providing clear information and effective support
Place outbound calls as needed to follow up on requests, confirm details, or resolve outstanding service issues
Enter customer orders into company systems with close attention to accuracy, completeness, and timing
Address questions related to products, order status, and general service needs in a courteous and solution-focused manner
Document customer interactions thoroughly to maintain reliable service records and support ongoing communication
Coordinate with internal teams when necessary to help resolve order concerns and service-related problems
Manage multiple customer requests efficiently while maintaining quality, responsiveness, and attention to detail

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a compassionate Customer Service Representative to support ex...

Location

United States , Centennial

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service experience, preferably in a call center environment
Ability to manage several tasks at once, including speaking with customers, reviewing account details, and entering information accurately
Comfortable handling both inbound and outbound calls in a high-volume setting
Strong interpersonal skills with a calm, empathetic, and solution-oriented approach to patient support
Familiarity with quality assurance metrics and comfort working in an environment where performance is measured

Job Responsibility

Manage a daily workload of approximately 40 to 50 inbound and outbound calls from existing patients regarding medical supply orders
Assist customers with routine order placement, as well as exchanges, returns, and updates needed within established order cycles
Review accounts with delayed or pending orders, gather missing details, and coordinate with internal teams to help move requests forward
Enter and update order information with a high degree of accuracy while speaking with patients in real time
Use multiple systems simultaneously to navigate accounts, ask required questions, and complete online documentation during calls
Provide attentive, respectful support to patients of all ages, responding with patience and understanding to a variety of needs and concerns
Handle more involved service situations by identifying practical solutions and following through rather than redirecting issues unnecessarily

What we offer

Medical, vision, dental, and life and disability insurance
Company 401(k) plan

New

Customer Service Representative

We are looking for a dependable Customer Service Representative to support insur...

Location

United States , West Des Moines

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

At least 1 year of experience in customer service, call center support, or a similar client-facing role
Strong data entry skills with a clear focus on accuracy and attention to detail
Intermediate computer proficiency, including the ability to work across multiple screens and applications simultaneously
Experience using email and standard Microsoft Office tools such as Word and Excel
Strong written and verbal communication skills with a commitment to quality customer support

Job Responsibility

Respond to incoming customer inquiries and place outbound follow-up calls to provide timely assistance and updates
Review, research, and update insurance-related information across multiple computer applications while maintaining accuracy in every transaction
Enter customer and policy details into internal systems with strong attention to detail and data quality
Navigate between several screens and tools efficiently while continuing to provide high-quality service
Schedule appointments or follow-up interactions as needed to help resolve customer needs
Maintain consistent follow-through on customer issues to ensure questions are addressed fully and accurate

What we offer

medical
vision
dental
life and disability insurance
401(k) plan
free online training
competitive compensation and benefits

Fulltime

New

Customer Service Representative

Location

United States , Oceanside

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, call center, or administrative experience
Strong phone etiquette and communication skills
Experience using CRM software preferred
Excellent multitasking and organizational abilities
Professional and customer-focused demeanor

Job Responsibility

Answer inbound calls and respond to customer inquiries
Schedule service appointments and coordinate technician dispatches
Provide updates regarding appointments and service timelines
Resolve customer concerns and escalate issues when necessary
Maintain detailed customer notes and service records
Enter and update customer information accurately
Process service requests and work orders
Assist with reporting and operational support activities
Coordinate communication between customers and field teams

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

We are looking for a Customer Service Representative to support residents with a...

Location

United States , Tustin

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Previous experience in customer service, call center support, or a resident-facing service role
Ability to handle both inbound and outbound calls in a fast-paced environment
Strong written and verbal communication skills with a calm, empathetic, and detail-oriented approach
Proficiency with data entry and computer-based systems, including Microsoft Word and Microsoft Excel
Comfortable managing resident questions, complaints, and follow-up activities with accuracy and urgency
Ability to learn new software tools quickly and maintain organized documentation
Experience in property management, residential services, or appointment coordination is preferred

Job Responsibility

Respond to incoming and outgoing resident communications regarding maintenance matters, account questions, and general service requests
Deliver thoughtful and courteous support that helps residents feel heard, informed, and assisted throughout each interaction
Investigate concerns, identify appropriate next steps, and work toward timely resolution of complaints, inquiries, and service issues
Maintain detailed and accurate records of conversations, updates, and outcomes within internal platforms and databases
Manage a steady call volume while focusing on efficient problem-solving and a high-quality customer experience
Partner with cross-functional teams to gather information, coordinate actions, and resolve resident matters effectively
Follow up with residents after providing assistance to confirm questions have been addressed and expectations have been met
Learn and navigate multiple software applications to document activity, access account details, and process information correctly
Contribute to a collaborative team environment by working effectively with colleagues across departments

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Robert Half is partnering with a mission-driven nonprofit organization seeking a...

Location

United States , San Diego

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

2+ years of customer service, call center, administrative support, or client-facing experience
Excellent verbal and written communication skills
Strong interpersonal skills with a customer-first approach
Proficiency in Microsoft Office Suite, including Outlook, Word, and Excel
Ability to manage multiple priorities while maintaining attention to detail
Strong problem-solving and conflict-resolution skills
Experience working in a nonprofit, healthcare, education, or community-focused environment is a plus

Job Responsibility

Serve as the primary point of contact for incoming phone calls, emails, and general inquiries
Provide accurate information regarding programs, services, events, and community resources
Assist clients, donors, and stakeholders with questions, concerns, and service requests
Document interactions and maintain accurate records within organizational databases
Process applications, registrations, forms, and other program-related documentation
Route inquiries to appropriate departments and follow up to ensure resolution
Support outreach initiatives, fundraising events, and community engagement activities
Maintain confidentiality of client and donor information
Assist with administrative projects and general office support as needed
Collaborate with internal teams to ensure a positive experience for all individuals served

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

New

Customer Service Representative

We are looking for a Customer Service Representative to join a collaborative tea...

Location

United States , Mount Pleasant

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Experience in customer service, call center support, order entry, or a similar client-facing role
Ability to troubleshoot customer issues and provide technical assistance in a clear, patient, and solution-oriented manner
Strong written and verbal communication skills with the ability to explain information to a wide range of customers
Excellent organizational skills with the ability to manage multiple priorities, maintain accuracy, and meet deadlines
Calm, detail-oriented approach when handling challenging situations or escalated concerns
Proven ability to work collaboratively, build trust with colleagues, and contribute positively to a team environment
Strong attention to detail, sound judgment, and effective problem-solving skills
Adaptability and willingness to learn new products, procedures, and tools in a fast-paced setting

Job Responsibility

Provide timely, attentive assistance to customers across phone, email, and other service channels, ensuring each interaction is handled with care and accuracy
Guide customers and internal teams on product solutions, including printers, inks, software, and design-related tools, to help resolve questions effectively
Investigate complex or escalated service issues, identify the right path to resolution, and coordinate with appropriate teams to restore customer confidence
Partner with engineering, product, design, growth, and sales teams to share customer feedback and improve the overall support experience
Monitor assigned cases closely, communicate updates clearly, and follow through until issues are resolved or properly reassigned
Build and maintain strong knowledge of current offerings as well as newly introduced products to support accurate troubleshooting and recommendations
Contribute to team service goals by helping maintain response standards, customer satisfaction levels, and consistent support quality
Support continuous improvement by identifying patterns in customer concerns and suggesting practical ways to enhance processes, service, and product usability

What we offer

Medical
Vision
Dental
Life and disability insurance
401(k) plan

Fulltime

New

Customer Service Representative

Location

United States , San Leandro

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Proficiency with Microsoft Outlook, Word, and Excel is required
Previous experience in an administrative support or customer service role is preferred
Strong organizational skills with the ability to manage multiple tasks efficiently
High level of accuracy and attention to detail in data entry and document handling
Ability to adapt quickly in a fast-paced environment with shifting priorities
Strong communication skills and a helpful, team-oriented approach

Job Responsibility

Support day-to-day office and customer service activities by managing routine administrative work and maintaining organized records
Prepare, update, and format business documents, emails, and spreadsheets using Microsoft Outlook, Word, and Excel
Assist the customer service team with overflow assignments and follow-up tasks to improve response times and workflow efficiency
Enter and maintain accurate information in department files, trackers, and other internal documentation
Coordinate communications with internal contacts and external parties as needed to keep requests moving forward
Contribute to a cooperative team environment by stepping in where needed and adjusting to changing daily priorities

What we offer

medical
vision
dental
life and disability insurance
401(k) plan

Select Country

Customer Service Representative

Job Description

Job Responsibility

Requirements

What we offer

Looking for more opportunities?

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Customer Service Representative

Our AI answers in your language