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Customer Service Representative

United States of America, East Elmhurst 17.00 USD / Hour · Job Posted February 20, 2026
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Job Description

This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.

Job Responsibility

  • Assist customers in different parts of the rental or return process on our airport lots
  • Checking cars
  • Entering information in a handheld device
  • Processing rentals of our loyalty customers
  • Assisting customers at our exit gates
  • Checking-in our cars at return
  • Providing excellent customer service

Requirements

  • Valid Driver’s License
  • Basic computer skills (typing, data entry)
  • Effective verbal communication skills
  • Willingness to work outdoors
  • Flexibility to work all shifts
  • Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
  • Must be 18 years of age and legally authorized to work in the United States

Nice to have

6 months retail customer service experience in a fast-paced environment is a bonus!

What we offer

  • Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
  • On the job training
  • Paid time off
  • Medical, dental and other insurance
  • Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
  • Retirement benefits (401k)
  • Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars

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